On-Site IT Field Engineer – Windows & Hardware Support

G4S Global; Bristol; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading security firm in the UK is seeking an IT Field Engineer to provide comprehensive IT support in South West England and South Wales. The ideal candidate will have experience in hardware maintenance and troubleshooting across various platforms. A competitive salary up to £32,000, with benefits including 25 days holiday and pension scheme. This role requires strong communication and technical expertise, ensuring the highest level of customer service.

Benefits

25 days holiday plus bank holidays

Employee Assistance Programme

Life assurance

Discount schemes

Qualifications

• Experience in delivering IT support to various stakeholders.
• Advanced knowledge of Windows operating systems and Microsoft Office.
• Excellent communication and customer service skills.

Responsibilities

• Support and maintain hardware and networks.
• Act as 1st, 2nd, or 3rd line support.
• Own ICT services issues until resolution.
• Guide end users to optimize software usage.

Skills

Active Directory

Technical Documentation

Windows

On-Site Support

Technical Assistance

Troubleshoot

Problem Resolution

Hardware

Job description

A leading security firm in the UK is seeking an IT Field Engineer to provide comprehensive IT support in South West England and South Wales. The ideal candidate will have experience in hardware maintenance and troubleshooting across various platforms. A competitive salary up to £32,000, with benefits including 25 days holiday and pension scheme. This role requires strong communication and technical expertise, ensuring the highest level of customer service.