Omnichannel Analytics Lead — Digital CX & Decisions

ZS; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global consultancy is seeking a Decision Analytics Manager in Greater London. The role involves leading analytics programs, managing client accounts, and collaborating with multi-disciplinary teams. Candidates should have over 10 years' experience, strong skills in client communication and project management, particularly within pharma. The hybrid working model offers flexibility with onsite and remote work, and a comprehensive benefits package emphasizes personal growth and development.

Benefits

Health and well-being benefits

Financial planning options

Career progression opportunities

Collaborative culture

Qualifications

• 10+ years of professional experience, with substantial consulting experience preferred.
• 5+ years of hands-on experience delivering omnichannel analytics/AI programs.
• Proven ability to translate business questions into analytics solutions.

Responsibilities

• Hold account responsibility for 2-4 client accounts across omnichannel analytics engagements.
• Lead design and delivery of analytics programs.
• Manage multiple, concurrent projects ensuring excellent delivery.

Skills

Client-facing communication

Project management

Team leadership

Analytical thinking

Problem-solving

Education

Bachelor’s or Master’s degree in a quantitative field

Job description

A global consultancy is seeking a Decision Analytics Manager in Greater London. The role involves leading analytics programs, managing client accounts, and collaborating with multi-disciplinary teams. Candidates should have over 10 years' experience, strong skills in client communication and project management, particularly within pharma. The hybrid working model offers flexibility with onsite and remote work, and a comprehensive benefits package emphasizes personal growth and development.