Office Support Assistant

AWD online; England; On-site; GBP 23,000; Part time

Job summary

A support services provider is seeking a part-time Office Support Assistant to provide administrative assistance to individuals with sight loss. The role involves coordinating sighted assistance, handling confidential information, and managing basic tasks using Microsoft Office. Ideal candidates should have strong interpersonal skills, experience with confidentiality, and the ability to work independently. This position offers flexible working hours in Reading, Berkshire, with a competitive salary and a range of employee benefits.

Benefits

Employee Assistance Programme

Wellbeing Buddies

Cycle-to-work scheme

Eye care vouchers

Pension scheme

Flexible benefits allowance

Qualifications

• Proven experience of handling confidential information with discretion and integrity.
• Strong interpersonal and communication skills.
• Good working knowledge of Microsoft Office applications.
• Ability to work independently and use initiative.

Responsibilities

• Providing orientation and sighted guiding in unfamiliar environments.
• Taking notes and supporting day-to-day office tasks.
• Managing sensitive information in line with data protection requirements.
• Assisting with basic data entry using Word, Excel, and Outlook.
• Maintaining an accurate and up-to-date Outlook calendar.
• Locating information from digital systems and printed materials.
• Maintaining accurate, confidential, and well-organised records.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Time management

Confidential information handling

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job title

Office Support Assistant / Administrative Assistant

Overview

We have a rewarding part-time opportunity for an organised and personable support professional to provide practical assistance to people with sight loss to live the life they choose, enabling effective working through administrative and access support.

If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Office Assistant, Administrator.

This role is known internally as an Employee Access Assistant.

Location, hours and compensation

Location: Reading, Berkshire

Job type: Part-time, Permanent

Working hours: 10 hours per week, typically 10am to 12pm, Monday to Friday

Salary: £23,000 pro rata (actual salary based on 10 hours per week £6,571 per annum) plus excellent benefits (see below)

Note: This role requires an Enhanced Disclosure check; the start date for the successful candidate will be confirmed upon receipt of the check.

Key requirement

You must be comfortable around dogs.

Job responsibilities

• Sighted Assistance and Guidance: Providing orientation and sighted guiding in unfamiliar environments
• Administrative Support: Taking notes, reading documentation aloud, and supporting day-to-day office tasks
• Confidential Information Handling: Managing sensitive information in line with data protection requirements
• Microsoft Office Support: Assisting with basic data entry using Word, Excel, and Outlook
• Diary and Calendar Management: Maintaining an accurate and up-to-date Outlook calendar
• Information Retrieval: Locating information from digital systems, intranet platforms, and printed materials
• Record Keeping: Maintaining accurate, confidential, and well-organised records

Candidate requirements

Essential

• Proven experience of handling confidential information with discretion and integrity
• Strong interpersonal and communication skills
• Good working knowledge of Microsoft Office, including Word, Excel, and Outlook
• Ability to work independently and use initiative
• Organised approach with effective time management skills
• Functional level of English and Maths for note-taking and record keeping
• Eligibility to work in the UK

Desirable

• Previous experience in a support worker or office support role
• Experience of supporting individuals with disabilities in a work or voluntary capacity
• Awareness or understanding of sighted guiding techniques
• Experience working in a person-centred support environment

Benefits

• Employee Assistance Programme providing confidential wellbeing support
• Wellbeing Buddies offering confidential peer support
• Menopause Champions providing dedicated guidance and resources
• Cycle-to-work scheme with a wide range of bike options
• Eye care vouchers for free tests and VDU glasses contributions
• Hearing tests for colleagues working in kennel environments
• Discounts and cashback across retail, supermarkets, travel and more
• Pension scheme with employer matching plus 2%, up to 9% employer contribution
• Life assurance at four times salary, with options to increase cover
• Flexible benefits allowance (3% of salary) for gym memberships, health plans, dental insurance, travel insurance, critical illness cover, additional life assurance and the option to buy or sell annual leave

Please note: we reserve the right to close any of our vacancies early.

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

Job reference: AWDO-P14294

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