Office Operations Coordinator

Boston Consulting Group; Wimborne Minster; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A leading consulting firm based in the UK is seeking an Operations Coordinator to support Security Clearance, Fleet, and Facilities departments. The role requires at least three days onsite at the Loddon office. Key responsibilities include managing clearance processes, coordinating fleet operations, and supporting facilities management. Candidates should have prior administrative experience, excellent organizational and communication skills, and proficiency in relevant software. The position offers a competitive salary and various benefits.

Benefits

Competitive salary (£28,000 - £33,000)

Life Assurance and Income Protection

Pension contributions

25 days holiday plus bank holidays

Profit share scheme

Social calendar events

Qualifications

• Previous experience in an administrative role.
• Ability to think ahead and anticipate needs.
• Exceptional attention to detail and deadlines.
• Teamwork orientation; able to coordinate others.

Responsibilities

• Support Security Clearance, Fleet, and Facilities departments.
• Process DBS applications and handle clearance queries.
• Manage fleet inbox and assist with vehicle flow.
• Support the Facilities Manager with day-to-day operations.

Skills

Administrative experience

Methodical coordination

Excellent organizational skills

Oral and written communication skills

Ability to multi-task

Calm under pressure

Proficiency in Teams, Outlook, Word, Excel, PowerPoint

Discretion and confidentiality

Job description

Reporting to the Business Operations Manager, this Onsite/Hybrid Operations Coordinator role supports the Security Clearance, Fleet, and Facilities departments within Newton. The position requires working from the UK office in Loddon, Norfolk, for at least three days per week to deliver outstanding support.

Security Clearance

Having a Security Clearance is essential to support Newton’s projects of strategic national importance.

• Process DBS applications and renewals to enable clearance.
• Handle Security Clearance applications for new joiners and renewal for existing employees.
• Coordinate with SC providers to keep clearances up‑to‑date.
• Manage the Security Clearance inbox, serving as the first port of call for queries.

Fleet

• Manage fleet inbox, handling driver queries, parking permits, and company letters.
• Assist vehicle flow into and out of the fleet, coordinating with external suppliers and drivers.
• Maintain records, reporting, and liaison with suppliers (e.g., Alphabet, FMG, Continuum, WebFleet, vehicle manufacturers).

Facilities

• Support the Facilities Manager with day‑to‑day operations at the Kingston Bagpuize office.
• Ensure office kitchens are stocked with drinks and snacks.
• Act as the first point of call for Facilities ordering.
• Respond to basic facilities faults and liaise with tradespeople.
• Serve as Trained First Aider and Fire Warden.

Requirements

• Previous experience in an administrative role.
• Ability to think ahead and anticipate needs.
• Methodical coordination skills with exceptional attention to detail and deadlines.
• Excellent organisational skills: ability to multi‑task and coordinate others.
• Excellent oral and written communication skills; teamwork orientation.
• Experience in a high‑paced environment; calm under pressure and adaptable.
• Proficiency with Teams, Outlook, Word, Excel, PowerPoint (including Co‑Pilot) and ability to learn new IT systems quickly.
• Discretion, confidentiality, and information filtering skills.

Benefits

• Competitive salary (£28,000‑£33,000).
• Life Assurance, Income Protection, pension contributions, and 25 days holiday plus bank holidays.
• Profit share scheme (paid out March and September).
• Social calendar: Spring activity days, Christmas events, a 2‑day Summer event, and 4 Newton‑sponsored weekends per year.

Location & Hours

Office based in Loddon, Norfolk (near Wimborne). Hours: 8:30 am – 5:00 pm. 3 days per week required on-site.