Office Coordinator

Anglian Home Improvements; Bodmin; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading provider of home improvement solutions in Bodmin is seeking an Office Coordinator to enhance operations. The coordinator will manage installation teams, assist customers, and ensure project timelines are met. With a focus on detail and exceptional service, this role requires excellent communication skills and proficiency in Microsoft Office. Benefits include a pension, generous holiday leave, health benefits, and opportunities for career development. Join our team to make a difference in the home improvement industry.

Benefits

Pension

31 days holiday, increasing with service

Paid time off annually to volunteer

Comprehensive health & well-being benefits

Heavily discounted gym memberships

Group perks and freebies

Career development opportunities

Responsibilities

• Be the main contact point for customers and deliver exceptional service.
• Coordinate installation teams and customers for smooth execution.
• Monitor and track schedules to ensure deadlines are met.
• Maintain accurate records of project details.
• Resolve operational issues efficiently.
• Process purchase orders and reconcile invoices.

Skills

Excellent communication and interpersonal skills

Strong organisational abilities

Ability to manage multiple tasks

Proficiency in Microsoft Office suite

Familiarity with CRM software

Job description

Office Coordinator

Location: PL31 2RJ, Bodmin, Cornwall, England

Internal job ref: 1003220662

Status: Full Time

We are currently seeking an Office Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Coordinator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.

We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.

Key Responsibilities

• You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
• Coordinate installation teams, trades, and customers to ensure smooth project execution.
• Monitor and track appointment schedules and installation plans to ensure deadlines are met.
• Maintain accurate records of project details related to installations.
• Resolve operational issues efficiently to minimise disruptions.
• Process purchase orders and reconcile invoices.

Key Skills & Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational abilities with a keen attention to detail.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with customer relationship management (CRM) software is advantageous.

Benefits

• Pension
• 31 days holiday, increasing with service, plus birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team
• Career development and continuous learning opportunities

Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.