Office Coordinator

Blue Sky Energy; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing solar energy company in Northern Ireland is seeking an Office Co-Ordinator to support daily operations and ensure coordination between sales, installation, and customer service teams. The ideal candidate will manage office tasks, assist with proposals, and ensure customer satisfaction. Excellent organisational and customer service skills are essential. This role offers an opportunity to contribute to a sustainable energy future.

Qualifications

• Proven experience in an administrative role or similar position.
• Excellent organisational skills with the ability to manage multiple tasks simultaneously.
• Strong phone etiquette and customer service skills are essential.

Responsibilities

• Manage general office operations including scheduling, communication, and supply management.
• Assist the sales team with proposal preparation and contract documentation.
• Coordinate with installation teams to track project timelines.
• Handle customer enquiries and follow-ups.
• Prepare handover documentation and maintain filing systems.

Skills

Organisational skills

Customer service skills

Time management

Proficiency in Microsoft Office

Tools

QuickBooks

Job description

We are seeking a dedicated and detail-oriented Office Co-Ordinator who will play a key role in supporting the day-to-day operations of a growing solar energy company. This role ensures smooth coordination between sales, installation and customer service teams. The ideal candidate is organised, detail-oriented, and thrives in a fast-paced environment where sustainability and customer satisfaction are top priorities.

Responsibilities

• Manage general office operations including scheduling, communication, and supply management.
• Assist the sales team with proposal preparation, contract documentation, and CRM data entry.
• Coordinate with installation teams to track project timelines and update project management systems.
• Handle customer enquiries, follow-ups, and post-installation support communications promptly.
• Prepare handover documentation to our customers and ensure paperwork is accurate and sent in a timely manner.
• Maintain digital and physical filing systems for contracts, designs, and permits.
• Support accounting tasks such as invoicing, expense tracking, and purchase orders.
• Communicate with vendors, suppliers, and subcontractors to ensure timely delivery and project progress.
• Prepare periodic reports on project status, sales metrics, or administrative KPIs as required.
• Assist with calendar management, scheduling appointments, and coordinating meetings.

Qualifications

• Proven experience in an administrative role or similar position.
• Strong computer skills with proficiency in Microsoft Office.
• Familiarity with QuickBooks is a plus.
• Excellent organisational skills with the ability to manage multiple tasks simultaneously.
• Strong phone etiquette and customer service skills are essential.
• Experience in office management or clerical duties preferred.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Time management skills to prioritise tasks effectively.

We welcome applicants who are eager to contribute positively to our team while developing their skills and knowledge in a dynamic environment.