Office Co ordinator

Home Instead; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job description

• Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
• Warmly greet visitors to the office; answer phone calls in a polite, professional manner, passing on clear messages where appropriate.
• Maintain accurate client and Care Professional records on Home Instead software
• Manage correspondence by responding to emails and handling incoming and outgoing post.
• Maintain effective systems ensuring that all filing and databases are kept up to date.
• Support service delivery process including ensuring compliance, auditing and updating systems.
• Coordinate holidays for the office team and Care Professionals.
• Coordinate Care Professional retention activities such as newsletters, Care Professional of the month etc.
• Provide project admin support to ensure successful project implementation and timely adoption where appropriate.
• Provide administrative support to all aspects of the business i.e. operations, finance and recruitment/HR.
• Take notes at HR meetings when required
• Provide basic local IT support i.e. setting up & removing users from systems and creating email addresses.
• Control the office supplies and make sure it is in accordance with office needs.
• To undertake any support or administration duties as and when required.
• Participate in the office rota to include on-call duties as required
• Ensure compliance with Home Instead's Equality and Diversity Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.