Office Administrator & Supervisor

Pell Frischmann; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A specialist consultancy firm in Croydon is seeking an Office & Project Administrator responsible for delivering efficient administrative processes and maintaining a professional company image. The ideal candidate will ensure smooth operations, handle office coordination, and manage key project administrative tasks. Previous experience in office administration and strong communication skills are essential. This role offers opportunities for personal and professional development, along with competitive salary and benefits.

Benefits

Competitive salary

Support for personal and professional development

Flexible working opportunities

Qualifications

• Previous experience with Office Administration.
• Previous experience with Process Management.
• Experience with Office Supervision.

Responsibilities

• Ensuring delivery of administrative processes.
• Manage local Health & Safety coordination.
• Coordinate internal and external meetings.
• Maintain local office systems and stock levels.
• Assist with billing processes and raise purchase orders.

Skills

Strong attention to detail

Excellent time management skills

Exceptional communication skills

Proficiency with Microsoft Office

Ability to work without supervision

Presentation skills

Education

HNC or BTech

Job description

About Pell Frischmann

Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private‑sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration.

Originally formed in 1926, we have a unique heritage in delivering client‑focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG‑Stiftung. RAG‑Stiftung is a foundation with the long‑term public purpose to deal with the environmental and social commitments resulting from the closing of Germany’s coal mining industry. RSBG SE’s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change.

Main Purpose of the Job

The Office & Project Administrator is responsible for ensuring the smooth and efficient delivery of both general and project‑related administrative processes. They are expected to uphold a professional and positive company image, serving as the primary point of contact for employees, visitors, clients, and vendors. In addition to managing local office responsibilities, the role also has responsibility for centralised business support processes. As well as local office duties, the post holder may have responsibility for centralised business support procedures.

Main Duties And Responsibilities

• Local Health & Safety Co‑ordinator for Croydon – all activities monitored by the Company H&S Coordinator
• Liaising and building strong relationships with the local Building Management Teams and Cleaning Contractors to ensure a high level and timely standard of building maintenance/repair.
• Coordinate internal and external meetings and assist with planning and arranging events, including organising catering when requested.
• Manage meet and greet areas and assist all office visitors.
• Maintenance of local office systems including Cloudbooking, incoming and outgoing correspondence received by email/post.
• Co‑ordinate with wider Admin Team on a rota basis making Travel Bookings and PPE Order Management.
• Maintain local office stock levels.
• Support London Office when required during staff absences.
• Ad‑hoc tasks as required.

Project Administrative tasks

• Raise purchase orders and invoices in line with Finance department guidelines.
• Preparation of key documents and correspondence – ensuring compliance with the Business Management System, Organisation and maintenance of case file documentation.
• Assist the local office teams with routine and ad‑hoc administrative tasks relating to the operation of the team/office, including:
  • Supporting document management activity, including closing of files, archiving and ensuring compliance with Company processes.
  • Support with billing process.
  • Preparation of relevant invoices.

Qualifications

• HNC or BTech

Experience

• Previous experience with Office Administration.
• Previous experience with Office Administration and Process Management.
• Office Supervision.

Key Competencies

• Strong attention to detail.
• Ability to work without supervision and use initiative.
• Excellent time management skills.
• Exceptional communication and customer service skills.
• Technical skills, including proficiency with Microsoft Office Programs.
• Strong prioritisation and organisation skills, including the ability to multi‑task.
• Ensures confidentiality of sensitive information.
• Presentation skills.

Why Pell Frischmann?

We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you’ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate.

We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.

In addition, you’ll receive a competitive salary and other excellent benefits you can find on the link below!

Pell Frischmann Benefits

To apply for this role, please click “Apply for this job” below to complete our short application form and upload a copy of your CV. Please remove any personal details such as your home address and date of birth from your CV.

As part of the application process, you will be asked to complete a diversity monitoring form. We are committed to recruiting, retaining and developing a workforce that reflects at all grades the diverse communities that we serve. By completing this form, you will help us to monitor and analyse diversity information so that we can ensure that our recruitment processes are fair and identify opportunities to improve them. Any information provided on this form will be treated as strictly confidential and will not be seen by those involved in the selection process.