Office Administrator – EHCP Team

Exeter College; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Exeter is seeking a motivated EHCP Administration Co‑ordinator to ensure smooth operations within the Special Educational Needs support team. This role involves scheduling, document management, data maintenance, and delivering exceptional customer service to students and stakeholders. The ideal candidate will demonstrate strong administrative skills and a proactive approach to problem-solving, contributing positively to the lives of students. Join a passionate team making a real difference in the educational sector.

Benefits

Generous holidays

Superb pension scheme

Discounted services including shopping and wellness activities

Qualifications

• Experience in education or SEN support preferred.
• Ability to manage a dynamic workload effectively.
• Proven problem-solving skills.

Responsibilities

• Coordinate schedules, meetings and deadlines for EHCP officers.
• Manage and ensure compliance of essential documents.
• Maintain accurate SEN information across systems.
• Coordinate administrative processes for new starter consultations.
• Deliver excellent customer service to various stakeholders.
• Adapt to an ever-changing workload confidently.

Skills

Proven administrative experience

Exceptional organisation and time management

Strong IT skills

Clear communication skills

Customer-focused approach

Ability to work with a wide range of people

Proactive mindset

Tools

Microsoft Office

Data systems

Job description

Are you a highly motivated, super‑organised administrator who thrives in a fast‑paced environment? Do you want a role where your work genuinely transforms the lives of students with Special Educational Needs?

We’re committed to delivering exceptional support to students with Education, Health and Care Plans (EHCPs), and we’re looking for an outstanding EHCP Administration Co‑ordinator to help us do just that. This is a pivotal behind‑the‑scenes role—keeping processes running smoothly, deadlines on track, and communication flowing across teams.

What You’ll Do

• Master the Diary: Keep our team of EHCP officers on track by co‑ordinating busy schedules, meetings, reviews and key deadlines.
• Own the Paperwork: Manage essential documents and ensure all processes comply with legal requirements.
• Keep Data Spot‑On: Maintain accurate SEN information across college systems so teaching teams always have what they need.
• Support Consultations: Co‑ordinate the administrative process for new starter consultations, liaising with schools, local authorities and internal teams.
• Be the Friendly Face: Deliver excellent customer service to students, parents, staff, and external agencies.
• Stay Cool Under Pressure: Tackle a busy, ever‑changing workload with confidence, problem‑solving as you go.

What You’ll Bring

• Proven administrative experience—ideally in education or SEN support.
• Exceptional organisation and time management (you love a good checklist!).
• Strong IT skills, including Microsoft Office and data systems.
• Clear, confident communication skills and a customer‑focused approach.
• The ability to work with a wide range of people, from parents to professionals.
• A proactive, solution‑focused mindset and the ability to work both independently and as part of a team.

Why Choose Exeter College?

• Be part of a passionate, supportive team making a real difference.
• Enjoy a varied, dynamic role where no two days look the same.
• Benefit from a workplace that values your contribution and supports your development.
• If you’re ready for a rewarding challenge and want to help shape the future of our EHCP provision, apply today—and be part of something truly impactful.

Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more.

And see what our staff have to say here.

Benefits

• Incredibly generous holidays and a superb pension scheme.
• A package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding.
• Read more on our careers page.

Applying for the role

• If you’re reading this on our website, click on the apply button, below.
• If you’re reading this advert on another site, visit our vacancies page.
• The closing date for receipt of completed applications is 11th January at midnight.
• Interviews will be held in Exeter on 20th January 2026.
• No CVs or agencies please.
• Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.

We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre‑employment checks, including an enhanced DBS check and satisfactory references.

All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.