Ocean Export Operator

First Military Recruitment; Marston Green; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics firm in the United Kingdom is seeking an Ocean Export Operator to join their Ocean Freight team. The successful candidate will manage shipments by sea, ensuring compliance and exceptional customer service. Responsibilities include developing customer relationships, ensuring timely delivery, and managing shipping documentation. Ideal candidates will have strong attention to detail, excellent communication skills, and industry knowledge. The position offers a competitive salary and numerous benefits, making it a great opportunity for growth.

Benefits

Competitive salary with bonuses

Benefits, discounts and wellness platform

Health cash plan

Electric Vehicle car scheme

Free parking

Respectful working environment

Training and development opportunities

Qualifications

• Effective customer service relationship building.
• Detail-oriented with commercial impact understanding.
• Meets strict deadlines while managing pressure.

Responsibilities

• Develop and maintain customer relationships.
• Ensure on-time movement of ocean freight shipments.
• Handle haulage and shipping bookings.

Skills

Industry and operational knowledge of ocean freight

Strong attention to detail

Ability to work under pressure

Strong numerical and commercial awareness

Excellent communication skills

Proactive and organised

Flexible and self-motivated

Tools

Customer ERP systems

SAP systems

Job description

Overview

First Military Recruitment is working in partnership with our reputable client, a leading global logistics and freight forwarding business. They specialise in air, ocean and road freight forwarding, supply chain management, and tailored logistics solutions for industries including retail, manufacturing and chemicals.

They are seeking an Ocean Export Operator to join their dedicated Ocean Freight team. The successful candidate will be responsible for managing and coordinating the smooth movement of goods by sea on behalf of clients, ensuring compliance, efficiency, and exceptional customer service.

Duties and Responsibilities

• Develop and build strong relationships with customers, delivering a high standard of customer service.
• Ensure all ocean freight shipments are moved on time with the correct documentation.
• Arrange haulage and bookings with shipping lines.
• Check and process invoices, ensuring accuracy prior to dispatch.
• Ensure all relevant shipping documents are on hand as required.
• Respond to customer and supplier queries quickly and effectively.
• Liaise clearly with overseas agents, suppliers, and customers.
• Use customer ERP and SAP systems as required.
• Take ownership of personal training and development to continuously improve skills.

Skills, Experience and Qualifications

• Industry and operational knowledge of ocean freight.
• Strong attention to detail with an understanding of the commercial impact.
• Ability to work under pressure to meet strict deadlines.
• Strong numerical and commercial awareness.
• Excellent communication skills, both written and verbal.
• Proactive, organised, and able to manage time effectively.
• Flexible, self-motivated, and a strong team player.

In return our client offers

• Competitive salary with twice-yearly bonus.
• Benefits, discounts and wellness platform.
• Health cash plan.
• Octopus Electric Vehicle car scheme.
• Free parking.
• Respectful working environment.
• Excellent opportunities for training and development.