Nottingham Retail Manager — Lead Sales & Service

TUI Cruises GmbH; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday company is seeking a Store Manager for its Nottingham location. In this role, you will lead a team to deliver exceptional customer service and achieve sales targets. The ideal candidate should have proven leadership skills, the ability to handle multiple tasks, and a strong passion for customer care. This position offers a starting salary of £15.34 per hour, along with various benefits including commission, discounts, and development opportunities.

Benefits

Competitive salary

Commission and bonus schemes

Holiday benefits and discounts

Investment in development

Pension scheme and life assurance

Qualifications

• Proven passion for leading by example and delivering excellent customer service.
• Confident motivator with a strong drive to achieve goals and sales targets.
• Able to handle and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Lead by example to inspire and coach your team.
• Develop proactive team members and resolve customer complaints.
• Use customer feedback to improve satisfaction and loyalty.
• Drive team to exceed sales and service goals.
• Recruit and maintain high engagement within the team.

Skills

Customer Service

Leadership

Sales Target Achievement

Conflict Resolution

Adaptability

Job description

A leading holiday company is seeking a Store Manager for its Nottingham location. In this role, you will lead a team to deliver exceptional customer service and achieve sales targets. The ideal candidate should have proven leadership skills, the ability to handle multiple tasks, and a strong passion for customer care. This position offers a starting salary of £15.34 per hour, along with various benefits including commission, discounts, and development opportunities.