NIHL Claims Specialist — Flexible, Full-Time (Preston)

Davies; Preston; Presencial; GBP 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rewards platform

Holiday allowance

Professional growth

Pension scheme

Flexible working

Wellbeing program

Descripción de la vacante

Davies is seeking a NIHL Claims Handler in Preston to join our Claims Management team. You will handle complex claims end-to-end, liaising with Disclosure teams, gathering evidence, and negotiating settlements within authority limits.

The role emphasizes accuracy, customer service, and proactive reporting. Successful candidates will work in a fast-paced environment, managing a personal caseload while staying updated on regulatory changes and Davies processes.

Formación

• Proficiency in managing claims from cradle to grave.
• Understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to delivering outstanding customer service.
• Collaborative team player with good communication.
• Management of personal caseload across cases.
• Demonstrated adaptability and versatility.

Responsabilidades

• Liaison with Disclosure teams for the various MOD services.
• Handle allocated claims and gather relevant evidence.
• Obtain all necessary documentation and evidence.
• Determine appropriate actions to resolve each case.
• Prepare detailed reports on legal liability, quantum, and tactics.
• Negotiate settlements within authority limits.
• Maintain proactive, professional correspondence with all parties.
• Follow documented procedures and client requirements.
• Review and maintain proper reserves.
• Stay updated on technical changes through training.

Conocimientos

Cradle to grave claims

Civil Procedure Rules

Claims Portal knowledge

Customer service

Caseload management

Adaptability

Descripción del empleo

Davies is seeking a NIHL Claims Handler in Preston to join our Claims Management team. You will handle complex claims end-to-end, liaising with Disclosure teams, gathering evidence, and negotiating settlements within authority limits.

The role emphasizes accuracy, customer service, and proactive reporting. Successful candidates will work in a fast-paced environment, managing a personal caseload while staying updated on regulatory changes and Davies processes.