NIHL Claims Handler - Flexible Hours & Growth

Davies; Bolton; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Exclusive Rewards Platform – Discounts

Generous Holiday Allowance – 25 days +

Professional Growth – Training & quals

Davies Innovation Lab

Leadership training programme

Funding for professional quals

Pension 5% employee + 5% employer

EAP 24/7 confidential helpline

Flexible working

Dress for your day

Job summary

Davies is seeking a dedicated NIHL Claims Handler in Bolton to join our Casualty team. You will manage a portfolio of claims, gather evidence, and prepare reports to support settlements.

The role emphasizes proactive handling, strong customer service, and adherence to procedures while working with a committed team. Candidates must be eligible to work in the UK and be prepared for ongoing professional development.

Qualifications

• Experience handling NIHL or liability claims is advantageous.
• Strong customer service ethic and professional communication.
• Ability to manage a personal caseload and work in a team.

Responsibilities

• Liaise with Disclosure teams for MOD services and stakeholders.
• Investigate and handle allocated NIHL/claims cases from start to finish.
• Gather evidence and documentation to support claims.
• Determine actions to resolve cases and prepare detailed reports.
• Negotiate settlements within authority and maintain communications.
• Follow procedures and manage reserves; participate in training.

Skills

Cradle to grave claims

Civil Procedure Rules

Claims Portal

Customer service

Team player

Caseload management

Adaptability

Job description

Davies is seeking a dedicated NIHL Claims Handler in Bolton to join our Casualty team. You will manage a portfolio of claims, gather evidence, and prepare reports to support settlements.

The role emphasizes proactive handling, strong customer service, and adherence to procedures while working with a committed team. Candidates must be eligible to work in the UK and be prepared for ongoing professional development.