NIHL Claims Handler & Settlement Specialist

Davies Group; Scotland; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Exclusive Rewards Platform

Generous Holiday Allowance

Professional Growth

Job summary

Davies Group is recruiting for a Claims Handler to join our Casualty team in the UK. You will provide proactive claims handling for major clients, communicating with Disclosure teams and managing end-to-end cases from investigation to resolution.

The role emphasizes excellent customer service, collaboration, and staying updated with procedures and regulatory requirements. A supportive environment with progression opportunities and comprehensive benefits awaits.

Qualifications

• Proven ability to manage claims from cradle to grave.
• Strong understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to delivering outstanding customer service.
• Collaborative team player with good communication.
• Experience managing a personal caseload.
• Demonstrated adaptability and versatility.

Responsibilities

• Liaison with Disclosure teams for MOD services.
• Investigate and handle allocated claims.
• Gather all relevant evidence and documentation.
• Determine appropriate actions to resolve each case.
• Prepare detailed reports on liability, quantum and tactics as needed.
• Negotiate settlements within authority limits.
• Maintain proactive professional correspondence with involved parties.
• Ensure cases follow documented procedures and client requirements.
• Regularly review and maintain reserves.

Skills

Cradle to grave claims

Civil Procedure Rules & Claims Portal

Customer service

Team player

Caseload management

Adaptability

Job description

Davies Group is recruiting for a Claims Handler to join our Casualty team in the UK. You will provide proactive claims handling for major clients, communicating with Disclosure teams and managing end-to-end cases from investigation to resolution.

The role emphasizes excellent customer service, collaboration, and staying updated with procedures and regulatory requirements. A supportive environment with progression opportunities and comprehensive benefits awaits.