Nights Team Leader – Overnight Guest Safety & Service

Premier Inn; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in the United Kingdom is seeking a Nights Team Leader for their Glasgow City Centre (Buchanan Galleries) location. In this permanent role, you will manage the overnight team and ensure guest safety while providing excellent customer service. The position offers up to £13.81 per hour, with 35 hours per week. The ideal candidate should have shift management experience and strong leadership skills. Benefits include training, discounts, and a company pension.

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on shopping and services

Complimentary breakfast for 2

Qualifications

• Calm personality to ensure guest safety.
• Ability to manage a team during night shifts.
• Strong communication and organizational skills.

Responsibilities

• Oversee the nights team and ensure guest satisfaction.
• Handle overnight issues and provide support to guests.
• Manage safety procedures during night hours.

Skills

Shift management experience

Customer service skills

Health and safety knowledge

Leadership skills

Job description

Nights Team Leader – Glasgow City Centre (Buchanan Galleries) Premier Inn

Come and be a Nights Team Leader at Glasgow City Centre (Buchanan Galleries) Premier Inn. As the go-to manager for our nights team and overnight guests, use your calm personality to ensure their safety and your customer service skills to help everyone rest easy. Immediate start, shift management experience needed.

PAY RATE:

Up to £13.81 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts! Over 18s only.

HOURS:

35 hours a week

LOCATION:

Glasgow City Centre (Buchanan Galleries) Premier Inn
141 W Nile St, Glasgow, G1 2RN

Why you’ll love it here:

Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

Pension and saving schemes: Company pension and save as you earn scheme

Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join

What you’ll do:

Join our team at Glasgow City Centre (Buchanan Galleries) Premier Inn as a Nights Team Leader and look after our hotel’s guests overnight. Bring your leadership and problem-solving skills, health and safety knowledge and grow your management career at the UK’s leading hospitality business, Whitbread.