Nights Team Leader

hub by Premier Inn; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality business seeks a Nights Team Leader for its location in London Westminster. The role requires someone with shift management experience and excellent customer service skills to oversee the nights team and ensure the safety of guests. You'll handle guest inquiries, provide leadership, and support team members, all while enjoying benefits like discounts and a clear career path. Immediate start available.

Benefits

Whitbread Benefits card

Pension and saving schemes

Complimentary Premier Inn breakfast for 2

Discounts on shops and services

Qualifications

• Experience in a management or supervisory role.
• Strong interpersonal and customer service skills.
• Ability to manage and solve problems effectively.

Responsibilities

• Ensure the safety and comfort of guests overnight.
• Lead the nights team and manage shifts.
• Handle any guest inquiries or concerns promptly.

Skills

Calm personality

Customer service skills

Shift management experience

Problem-solving skills

Health and safety knowledge

Job description

Nights Team Leader – London Westminster, St James's Park hub by Premier Inn

Come and be a Nights Team Leader at hub by Premier Inn in London Westminster, St James's Park. As the go-to manager for our nights team and overnight guests, use your calm personality to ensure their safety and your customer service skills to help everyone rest easy. Immediate start, shift management experience needed.

PAY RATE:

Up to £15.81 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts! Over 18s only.

HOURS:

37.5 hours a week across 5 nights - weekends included

LOCATION:

hub by Premier Inn London Westminster, St James's Park
15 Dacre Street, Westminster, London, SW1H 0DJ

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join

What you’ll do:

Join our team at London Westminster, St James's Park hub by Premier Inn as a Nights Team Leader and look after our hotel’s guests overnight. Bring your leadership and problem‑solving skills, health and safety knowledge and grow your management career at the UK’s leading hospitality business, Whitbread.