Night Time Support Worker

Get Staffed Online Recruitment Limited; Eastleigh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A supportive organization for young individuals in Eastleigh is seeking a dedicated waking night support worker to assist those facing challenges such as mental health issues and homelessness. This role involves building trusting relationships, providing holistic support, and ensuring safety throughout the night. Candidates should have relevant experience, excellent communication skills, and an understanding of safeguarding. The organization offers good holiday entitlements and ongoing training opportunities.

Benefits

30 days holiday inclusive of bank holidays

Regular support and training opportunities

Gym membership

Health & wellbeing programme

Company sick pay

Qualifications

• Minimum 1 year experience in the care industry.
• Must have right to work in the UK.
• Familiarity with CQC and Ofsted standards is desirable.

Responsibilities

• Provide ongoing support to young people during the night.
• Ensure safety and support through various challenges faced by young people.
• Build trusting relationships to empower individuals toward independence.

Skills

Good verbal and written English

Experience in the children and young persons' care industry

Strong communication and interpersonal skills

Ability to work independently

Understanding of safeguarding procedures

Education

Enhanced Child and Adult workforce DBS

Relevant health and social care qualifications

Job description

Do you like helping others?

Our client has a mission to support young people from various backgrounds, including those with mental health concerns, care leavers, Unaccompanied Asylum‑Seeking Children (UASCs), and individuals transitioning from residential care back into the community. They focus on fostering independence and personal responsibility, providing tailored services that empower young people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. Our client offers a range of accommodation options designed to support young people aged 16‑25 at different stages of their journey toward independence.

Role

Our client is recruiting a dedicated waking night support worker to provide holistic, ongoing support to young people facing a range of challenges including mental health issues, homelessness, poverty, addiction, or ACEs (Adverse Childhood Experiences).

You will build professional, trusting relationships to assess needs, arrange appropriate support, monitor progress, and empower each individual toward independent living.

Duties

• To remain awake and alert throughout the night to ensure the safety of those they support.
• To promote the rights of service users and ensure that they are treated with dignity and respect.
• To record and update information within a care plan about the service users you support through the night, ensuring all interactions and support provided are accurately documented to assist in the writing of monthly reports.
• To empower young people to achieve the outcomes they identify as desirable for independent living.
• Build empathetic, professional relationships with young people to develop trust and offer emotional and practical support – especially during times of crisis.
• To support with nightly tasks such as medication and domestic duties, including cleaning of the house.
• Maintain and review personalised risk assessments, care plans, ensuring the active involvement of the young person to promote a person‑centred approach.
• Work closely with external agencies (e.g., social workers, healthcare professionals, police or ambulance service) and in the rare circumstance of providing support and details for missing or injured young people.
• Identify development and training needs to promote employability, including help with education and college applications, whilst accurately recording and documenting this with feedback to the keyworker as required.
• Promote inclusion by encouraging participation in local community activities and events.

Candidate Attributes and desirable skills

• Good verbal and written English.
• Minimum 1 year experience in the children and young persons' care industry.
• Have an enhanced Child and Adult workforce DBS, or willing to obtain one at the company's expense.
• Must have right to work in the UK as they are unable to provide sponsorship.
• Understanding of the importance of safeguarding and experience of implementing safeguarding procedures.
• Familiarity with CQC and Ofsted standards is desirable.
• Strong communication and interpersonal skills, with the ability to build positive working relationships.
• Ability to work independently and as part of a team, with a positive and proactive approach.
• Ability to manage own diary and time.
• Understanding of the principles of GDPR and confidentiality.

You will embody their values – PRAISE :

Passion – Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support.

Respect – Treat every individual with dignity, understanding their unique story and valuing their voice and choices.

Advocacy – Stand up for and alongside young people, helping them access opportunities, support, and services they're entitled to.

Innovation – Be open to new ideas and creative approaches that improve the way they work and the outcomes for young people.

Sense of Fun – Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting.

Empowerment – Support young people to build confidence, make decisions, and take control of their own lives.

In return you will receive

• 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service.
• Regular supervision, support, and ongoing training opportunities.
• Sponsorship available for relevant health and social care qualifications.
• Gym membership.
• Health & wellbeing programme.
• Blue Light Discount card.
• Day off for your birthday (after successful completion of probation).
• Buy / bank holiday scheme (after successful completion of probation).
• Company sick pay.

Interested?

If you're passionate about making a meaningful difference in the lives of young people, they'd love to hear from you.