Night Team Member

YHA England and Wales; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national youth hostel organization in Liverpool is seeking a Night Team Member to ensure guest security and satisfaction. In this role, you'll handle reception tasks, conduct cleanliness inspections, and assist with various duties to enhance the guest experience. The position offers a starting wage of £12.21 per hour, with benefits including free hostel stays and employee assistance programs. If you enjoy flexible hours and a fun work environment, this could be the perfect fit.

Benefits

10 nights free hostel stays per year

Access to staff discount and cash back portal

Free YHA Membership

Employee Assistance Program

Qualifications

• Flexible to cover different shifts and punctual.
• Basic skills in Microsoft Word, Outlook, and Excel.
• Knowledge of food safety is a plus.

Responsibilities

• Ensure security of the hostel and guest happiness.
• Work on reception and prepare necessary reports.
• Conduct regular inspections for cleanliness and comfort.
• Perform cleaning duties and assist with breakfast service.

Skills

Excellent timekeeping

Basic IT skills

Food safety qualification

Understanding of YHA core purpose

Demonstration of HEART values

Tools

Microsoft Office

Job description

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Ensuring the security of the hostel, making every guest feel safe and welcome
• Working on reception, providing support to guests and preparing necessary reports
• Regular inspections to maintain the highest standards of cleanliness and comfort
• Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience
  To provide this service to our guests we are looking for the following qualities in our Night Team Members:
• Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
• Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
• A food safety qualification would be beneficial (desirable)
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
• Demonstration of our HEART values - they're part of everything we do, and we look for people who bring them to life in their everyday work
• £12.21 per hour, rising to £12.71 per hour from 1st March 2026 in line with National Living Wage (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Liverpool Albert Dock are looking for a Night Team Member to join their team! Do you love having your days free to do whatever you wish? Then a career in night time working could be ideal for you. As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA's staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.