Night Team Member

AccorHotel; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hotel group in Edinburgh is seeking a Night Receptionist to serve as the face of their establishment. This role involves warmly welcoming guests and ensuring their well-being throughout the night. Responsibilities include assisting with hotel operations, conducting safety checks, and fostering strong guest relations. The ideal candidate will be an autonomous and passionate individual dedicated to enhancing service quality. Join this supportive team and benefit from opportunities to grow in the hospitality sector.

Benefits

Discount in any Accor Restaurant

Discounted hotel rates all over the world

Continuous learning with Accor Academy

Wellbeing support

Responsibilities

• Extend a warm welcome to guests during the night.
• Assist in the general running of the hotel at night.
• Support other departments to set up for the next day.
• Undertake night audits and hotel safety checks.
• Recognise guests requiring special attention.

Skills

Strong communication skills

Teamwork skills

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives

·Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

• Participate activelyinitiativesto build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Night Receptionist, you…

Are the ‘face of ibis Edinburgh Royal Mile’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and support other departments to set up for the next day.

Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.

Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.

You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Qualifications

• Strong communication and teamwork skills