Night Shift Store Leader — Customer-Driven Ops

Tesco; Lewes; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead for night shifts in our store. You will lead the team across store areas, ensuring a high standard of customer service and smooth operations during late hours. The role emphasizes teamwork, adaptability, and proactive problem-solving to support a great shopping experience.

We offer a minimum guaranteed 16 hours per week with shifts often scheduled overnight. Applicants must be 18 or over and ready to work in a busy retail environment where flexibility is valued.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Ability to coach colleagues and deliver consistent service.
• Strong communication and customer-focus in-store operations.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Be the go-to person for day-to-day operational queries across all store areas.
• Coach colleagues, provide feedback and role model great service.
• Ensure clear communication to keep the team well informed.
• Motivate and inspire the team to deliver outstanding results.

Skills

Leadership

Team management

Communication

Customer service

Job description

Tesco is seeking a Shift Lead for night shifts in our store. You will lead the team across store areas, ensuring a high standard of customer service and smooth operations during late hours. The role emphasizes teamwork, adaptability, and proactive problem-solving to support a great shopping experience.

We offer a minimum guaranteed 16 hours per week with shifts often scheduled overnight. Applicants must be 18 or over and ready to work in a busy retail environment where flexibility is valued.