Night Shift Leader - Flexible Hours & Growth Opportunities

Tesco; Tring; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Flexible working

Job summary

Tesco is seeking a Night Shift Lead to supervise store teams and ensure a high standard of customer service through confident leadership. You will manage shifts within the called availability windows and support a flexible, inclusive store environment.

Role emphasizes leading by example, coaching colleagues, and maintaining strong communication across all store areas to deliver outstanding service.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service ethos with mentoring ability.
• Clear communicator who informs and guides the team effectively.
• Proven ability to manage shifts and adapt to changing store needs.

Responsibilities

• Lead the store team to deliver a great in-store customer experience.
• Work across all store areas and be the go-to person for day-to-day queries.
• Build inclusive relationships and support colleagues to perform at their best.
• Confidently lead the store in the Manager’s absence and make flexible decisions.
• Coach colleagues, give feedback and role model great service.
• Strive to serve customers and the community with responsibility and sustainability.

Skills

Team leadership

Customer service

Communication

Retail management

People management

Job description

Tesco is seeking a Night Shift Lead to supervise store teams and ensure a high standard of customer service through confident leadership. You will manage shifts within the called availability windows and support a flexible, inclusive store environment.

Role emphasizes leading by example, coaching colleagues, and maintaining strong communication across all store areas to deliver outstanding service.