Night Shift Leader: Lead Team & Deliver Great Service

Tesco; Coatbridge; Vor Ort; GBP 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Night shift premium

Zusammenfassung

Tesco is seeking a Night Shift Lead to supervise in-store operations and deliver excellent customer service. You will work across all store areas, act as a role model, and lead the team when the Manager is absent. The role includes flexible hours and a focus on building an inclusive team environment.

Starting pay for night shifts is competitive with a premium for hours between midnight and 6am, and a guaranteed minimum weekly hours. Applicants must be 18 or over and ready to lead by example.

Qualifikationen

• Experience in a team lead/management role in a fast-paced retail environment.
• Strong role model with a passion for great service and customer needs.
• Build positive, inclusive relationships to support the team.
• Clear communicator to keep the team well informed.
• Natural leader who motivates the team to deliver results.

Aufgaben

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and be the go-to for daily queries.
• Coach colleagues and provide feedback to model excellent service.
• Lead the store in the Manager's absence.
• Support flexible decisions and adapt to change.
• Foster an inclusive, supportive team environment.
• Serve customers and the community with a proactive mindset.

Kenntnisse

Team leadership

Retail experience

Customer service

Jobbeschreibung

Tesco is seeking a Night Shift Lead to supervise in-store operations and deliver excellent customer service. You will work across all store areas, act as a role model, and lead the team when the Manager is absent. The role includes flexible hours and a focus on building an inclusive team environment.

Starting pay for night shifts is competitive with a premium for hours between midnight and 6am, and a guaranteed minimum weekly hours. Applicants must be 18 or over and ready to lead by example.