Night Shift Team Leader – Deliver Great Retail Experience

Tesco; Northallerton; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is hiring a Night Shift Lead to lead store operations during night hours. You will manage the team, coordinate tasks across departments, and ensure excellent customer service while maintaining safety and efficiency.

The role requires prior team leadership experience in fast-paced retail, flexibility for night shifts, and a commitment to inclusive, customer-focused service. 18+ and a strong communication mindset are essential.

Qualifications

• Experience in team lead or management in fast-paced retail.
• Willingness to work night shifts.
• Able to work in a Tesco environment.

Responsibilities

• Leading the team to deliver a great experience for customers in-store
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries
• Building positive, inclusive relationships that help colleagues perform at their best
• Confidently leading the store in the Manager's absence
• Making balanced, flexible decisions and adapting well to change
• Coaching colleagues, giving feedback and role modelling great service
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day

Skills

Team leadership

Retail management

Customer service

Communication

Flexibility

Job description

Tesco is hiring a Night Shift Lead to lead store operations during night hours. You will manage the team, coordinate tasks across departments, and ensure excellent customer service while maintaining safety and efficiency.

The role requires prior team leadership experience in fast-paced retail, flexibility for night shifts, and a commitment to inclusive, customer-focused service. 18+ and a strong communication mindset are essential.