Night Shift Team Lead - Flexible, Inclusive Retail

Tesco; Buckingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Tesco is seeking a Night Shift Lead to supervise store operations during night hours. You will lead a team, manage daily store activities, and ensure exceptional customer service.

You will coordinate across departments, coaching staff and maintaining strong communication to drive performance. Competence in managing in a fast-paced retail environment is essential, with a focus on reliability, flexibility, and customer-focused leadership.

Qualifications

• Experience leading a team in a fast-paced retail environment
• Strong customer service and communication skills
• Ability to build positive relationships and coach colleagues

Responsibilities

• Lead the team to deliver a great in-store customer experience
• Be the go-to person for day-to-day operational queries across store areas
• Coach colleagues and give feedback to drive service quality
• Lead the store in the manager’s absence with balanced, flexible decision making
• Communicate clearly to keep the team informed and motivated

Job description

Tesco is seeking a Night Shift Lead to supervise store operations during night hours. You will lead a team, manage daily store activities, and ensure exceptional customer service.

You will coordinate across departments, coaching staff and maintaining strong communication to drive performance. Competence in managing in a fast-paced retail environment is essential, with a focus on reliability, flexibility, and customer-focused leadership.