Night Shift Leader - Flexible Retail Team Lead

Tesco; Oldham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday starting 20 days + personal

10% colleague discount

Wellbeing services

Life cover 5x salary

Pension with 7.5% matching

Cycle-to-work scheme

Uniform provided

Job summary

Tesco is hiring a Night Shift Lead to oversee store operations and deliver excellent customer service in a fast-paced retail environment. You’ll lead a team, coordinate across departments, and be the main point of contact for day-to-day questions.

Ideal candidates are proven leaders with strong communication skills, who can motivate colleagues, coach performance, and adapt to change while maintaining a focus on customers and community values.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Demonstrated ability to communicate clearly with colleagues and managers.
• Skilled in guiding daily store operations and delivering customer service excellence.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across store areas and act as the go-to person for daily queries.
• Foster inclusive relationships to help colleagues perform their best.
• Capable of leading the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, provide feedback and model great service.
• Seek opportunities to serve customers, communities and the planet.

Skills

Team leadership

Clear communicator

Customer service focus

Problem solving

Job description

Tesco is hiring a Night Shift Lead to oversee store operations and deliver excellent customer service in a fast-paced retail environment. You’ll lead a team, coordinate across departments, and be the main point of contact for day-to-day questions.

Ideal candidates are proven leaders with strong communication skills, who can motivate colleagues, coach performance, and adapt to change while maintaining a focus on customers and community values.