Night porter Mon to Friday 11pm until 7am - Boat & Horses

JW Lees; Oldham; On-site; GBP 18,000 - 25,000; Full time

Job summary

A hospitality company is seeking a Night Porter to join their team. The role involves checking in guests, ensuring communication across departments, serving at the bar, and maintaining site security. Ideal candidates should have excellent customer service skills and a teamwork attitude. The position offers profit share and discounts at all locations.

Benefits

Profit share

Discount in all our pubs and hotels

Amazing progression opportunities

Access to our employee assistance programme

Qualifications

• Must ensure all tasks are completed efficiently during the shift.
• Must be organized and skillful in managing guest services.
• Must possess thorough knowledge of fire procedures.

Responsibilities

• Check in late arrivals and check out early departures.
• Ensure thorough communication with all departments.
• Ensure that wake up calls are made promptly.
• Prepare and serve drinks at the residents’ bar.
• Complete regular walk-arounds to ensure site security.

Skills

Excellent communication skills

Teamwork

Time management

Customer service

Job description

Overview

Night Porter Vacancy

We are now looking to recruit Night Porters to join the team.

Benefits

Night Porter benefits include:

• Profit share
• Discount in all our pubs and hotels
• Amazing progression opportunities
• Access to our employee assistance programme

Responsibilities

• Check in late arrivals and check out early departures in line with company procedures.
• Ensure thorough communication with all departments.
• Ensure that all tasks are completed on each shift and complete handover at the end of the shift.
• Ensure that wake up calls are made promptly and book any taxis for guests.
• Take room service orders and deliver to guests.
• Residents’ bar – preparing and serving drinks, cleaning duties.
• Have a thorough knowledge of the fire evacuation procedure and computer systems.
• Ensure site is secure and complete regular walk arounds throughout the shift.
• Set up rooms for meetings and private dining.
• Give personal attention, take personal responsibility and use teamwork to provide excellent guest service.