Night Porter

Audley Group; Henley-on-Thames; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retirement village operator is seeking a Night Porter to deliver friendly customer service and maintain a secure, welcoming environment. Responsibilities include administrative support and providing care assistance as needed. Ideal candidates possess strong communication skills, are flexible, and can manage time effectively. This role offers competitive salary, 28 days holiday, and various employee benefits including training opportunities.

Benefits

Competitive salary

28 days holiday

Company pension scheme with 5% contribution

50% discount on food and drinks

Guest suites at staff rates

Full training provided

Free membership to employee discount portal

Free membership to Healthcare Cash Plan

Refer a friend bonus scheme

Free uniform

Qualifications

• Ability to identify priorities and manage time effectively.
• Warm, professional and empathetic attitude.
• Flexible approach to daily duties and shift patterns.

Responsibilities

• Deliver friendly and efficient customer service.
• Create a secure and welcoming environment.
• Assist with administrative and operational support.
• Provide care support if required.

Skills

Strong communication skills

Good level of literacy and numeracy

Experience of using a computer

Ability to multi-task

Positive attitude

Ability to work under pressure

Job description

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. Whatore, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.

The Ideal Candidate

• Strong communication skills.
• Good level of literacy and numeracy as well as written and oral English.
• Experience of using a computer would be an advantage.
• Ability to multi-task.
• You should be able to identify priorities and manage time effectively.
• Positive attitude and tolerant nature.
• Flexible approach to daily duties and shift patterns.
• Pool cleaning and completing pool test log.
• Preparing swimming pool and club for day use.
• Ensuring cleanliness of all public areas as appropriate.
• Refuse collection throughout the village.
• Cleaning duties throughout communal areas.
• Ability to work under pressure and perform well in an emergency.
• Warm, professional and empathetic.

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our fine dining restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Full training provided by our Academy
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’

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