Night Porter

Hort's Townhouse; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A vibrant pub and boutique hotel in Bristol is seeking a dedicated Night Porter to ensure guest safety and deliver exceptional customer service. The ideal candidate will have relevant experience, excellent communication skills, and attention to detail. Responsibilities include handling guest check-ins, maintaining standards, and assisting with breakfast service. This part-time role offers 28 days holiday, weekly pay, and discounts on hospitality services.

Benefits

Access to Career Pathway Apprenticeships

Weekly pay

28 days holiday per year

20% discount at Young's Pubs

Company Pension Scheme

Qualifications

• Experience in a similar environment is essential.
• Excellent communication skills are required.
• Strong attention to detail is necessary.

Responsibilities

• Deliver exceptional customer service to guests.
• Ensure safety and security of guests and property.
• Handle guest requests and check in late arrivals.

Skills

Customer Service

Communication

Attention to Detail

Job description

NightPorter

Vibrant beautifully stylish and sensitively restored to its former Glory Horts Townhouse celebrates the best of premium British pubs complete with 19 beautiful boutique bedrooms set across 2 floors.

Whether youre visiting for a memorable breakfast before exploring the City lunch with friends after-work drinks and cocktails or to lay your weary head in one of our boutique bedrooms whatever the occasion Horts Townhouse guarantees a warm welcome and home away from home.

Our seasonal menus and daily specials champion the best produce from across Britain a blend of nostalgic classics and premium well-loved pub dishes. Behind the bar you will find extensive drinks ranging from fairtrade coffee to extensive wines local beers and ales and perfectly mixed cocktails.

Ascend the stairs to uncover our 19 fabulously furnished bedrooms individually designed they offer a vibrant and colourful stay with smart in-room tech sustainable toiletries and memorable treats and touches.

What We Offer Our NightPorters :

• Access to our Career Pathway Apprenticeships and training and development courses
• Weekly pay
• 28 days holiday per year
• 20% discount in all Youngs Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aNight Porter :

As the successful Night Porter you will have a passion to deliverexceptional customer service every time with a friendly outgoing personality be self-motivated and willing to work alone at times. You will have experience working in a similar environment haveexcellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of ourguests and the security of our pub and hotel throughout the night. You will beresponsible for dealing with any guest requests greeting and checking in latearrivals and maintaining room standards. As Night Porter you will also set upfor breakfast service ad hoc cleaning and carry out any health and safety checks and audits asnecessary.

Key Skills

• Collection
• Customer Service
• C
• Communication
• Dcom
• AC Maintenance

Employment Type : Part-Time

Experience : years

Vacancy : 1