Enable job alerts via email!

Night Manager Hotel Services | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST

City Of London

On-site

GBP 40,000 - 50,000

Full time

2 days ago
Be an early applicant

Job summary

A healthcare provider is looking for a Night Manager to oversee Hotel Services across various hospital sites in London. The role involves managing operations during night shifts, ensuring high standards of service delivery, and supporting clinical teams. Candidates should have solid experience in healthcare operations and be able to make independent decisions. A valid UK driving license is essential for site travel.

Benefits

Career development
Flexible working options
Staff recognition scheme

Qualifications

  • Solid experience in facilities, hotel services, or healthcare operations.
  • Experience in supervision or management is preferred.
  • Ability to stay calm and organized under pressure.

Responsibilities

  • Manage Hotel Services operations during night shifts at multiple sites.
  • Respond to service requests from clinical teams promptly.
  • Ensure compliance with health and safety procedures.

Skills

Leadership in hospital settings
Calmness under pressure
Decision-making independently
Organizational skills
Staff management
Job description
Overview

Are you a calm, capable leader who thrives in the quiet hours? We are looking for a dedicated Night Manager to take the lead in overseeing Hotel Services across our hospital sites during the night shift. This vital role ensures our services run smoothly and safely while most of the world sleeps. You will be the go-to person for operational coordination, staff support, and service delivery—working closely with clinical teams to respond to requests and maintain high standards of care and safety.

Shift Pattern: Wednesday to Sunday, 10:30pm – 7:00am (including 1-hour break).

A key part of your role will be working closely with the A&E departments at both St Mary’s and Charing Cross Hospitals, responding to urgent service needs and supporting clinical teams to deliver timely, effective care. A valid UK driving licence is essential, as you will be travelling between sites to stay connected with teams and services. Above all, you are passionate about delivering high standards and continuously improving the way services support patient care.

Responsibilities
  • Lead and manage Hotel Services operations across multiple hospital sites during night shifts - namely:
  • Charing Cross Hospital
  • Hammersmith Hospital
  • Queen Charlotte and Chelsea Maternity Hospital
  • St Mary’s Hospital
  • Western Eye Hospital
  • Ensure staff attendance, safe use of equipment, and compliance with health and safety procedures.
  • Respond promptly and professionally to service requests from clinical teams.
  • Attend one-day shift per month on a rotational basis to visit different sites, meet with Service Managers, and stay aligned with evolving service needs.
Qualifications
  • Solid experience in facilities, hotel services, or healthcare operations—ideally with a background in supervision or management.
  • You thrive under pressure, stay calm and clear-headed, and make confident decisions independently.
  • Organised and proactive, you know how to keep things running smoothly even when challenges arise.
  • A valid UK driving licence is essential, as you will be travelling between sites to stay connected with teams and services.
About the role and culture

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits and equal opportunity

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

This advert closes on Monday 29 Sep 2025

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.