Night Housing Concierge – Build Safe, Welcoming Communities

Home Group Limited; Northam; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Health Cash Plan

DBS paid for

Pension contribution

Life Insurance

Instant pay access

Employee discounts

Job summary

Home Group Limited is seeking a dedicated night worker to safeguard buildings, support vulnerable customers, and keep residents safe and comfortable. You will monitor CCTV, assist with repairs, coordinate with neighbours, and work 4 nights on, 4 nights off with DBS clearance provided.

Join a team that values inclusion and wellbeing. The role includes comprehensive benefits and opportunities to make a real difference in the community.

Qualifications

• Calm under pressure and able to communicate clearly under pressure.
• Experience supporting others, personally or professionally.
• Good judgement and the ability to intervene sensitively when needed.

Responsibilities

• Walk around the building to check CCTV, fire doors and communal areas.
• Greet customers and visitors, record repairs or cleaning requests.
• Be the first line of support for customers when the wider team isn’t available.
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues to manage anti-social behaviour.

Skills

Calm under pressure

Clear communication

Support others

Good judgement

Intervene sensitively

Job description

Home Group Limited is seeking a dedicated night worker to safeguard buildings, support vulnerable customers, and keep residents safe and comfortable. You will monitor CCTV, assist with repairs, coordinate with neighbours, and work 4 nights on, 4 nights off with DBS clearance provided.

Join a team that values inclusion and wellbeing. The role includes comprehensive benefits and opportunities to make a real difference in the community.