Night Housing Concierge: Safe, Welcoming Spaces

Home Group Limited; Southampton; In loco; GBP 24.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Health Cash Plan

34 days leave inc. bank holidays

Descrizione del lavoro

Home Group Limited in Southampton is hiring a Night Worker for a permanent, part-time role (36 hpw) at our sites. Earn £13.45 per hour, with a Health Cash Plan and other benefits. This role covers night hours from 9pm to 6am and supports vulnerable customers in secure, welcoming buildings.

You’ll monitor CCTV, greet residents and visitors, coordinate repairs or cleaning, and respond to incidents with colleagues to maintain safety and community spirit.

Competenze

• Calm under pressure with great communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Mansioni

• Walk around the building checking CCTV, fire doors and communal areas.
• Greeting customers and visitors, picking up repairs or cleaning.
• The first line of support for our customers when our wider team or their own support network aren’t around to help!
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues and partners to manage anti-social behaviour.

Conoscenze

Calm under pressure

Good communication

Supportive nature

Good judgement

Descrizione del lavoro

Home Group Limited in Southampton is hiring a Night Worker for a permanent, part-time role (36 hpw) at our sites. Earn £13.45 per hour, with a Health Cash Plan and other benefits. This role covers night hours from 9pm to 6am and supports vulnerable customers in secure, welcoming buildings.

You’ll monitor CCTV, greet residents and visitors, coordinate repairs or cleaning, and respond to incidents with colleagues to maintain safety and community spirit.