Night Housing Concierge & Safety Lead

Home Group Limited; North Shields; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health cash plan

34 days leave (incl. bank hols)

Pension contribution

Instant pay with Stream

Discounts on shops and experiences

Résumé du poste

Home Group is recruiting for a dedicated night worker at their North Shields service. You will patrol the building, monitor CCTV and fire doors, greet customers, and handle repairs or cleaning tasks as they arise.

You will be the first line of support when the wider team isn’t available, responding to incidents calmly and ensuring safety and neighbourhood harmony. The role runs 8pm to 8am on a 37.5-hour weekly rota as maternity cover, with thorough training and strong teamwork.

Qualifications

• Calm under pressure with great communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.
• You recognise when things are about to go wrong and intervene sensitively.

Responsabilités

• Walk around the building checking CCTV, fire doors and communal areas.
• Greet customers and visitors, pick up repairs or cleaning.
• Provide first line of support when wider team or support network isn't around.
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues and partners to manage anti-social behaviour.

Connaissances

Calm under pressure

Great communication skills

Passion for helping others

Good judgement

Description du poste

Home Group is recruiting for a dedicated night worker at their North Shields service. You will patrol the building, monitor CCTV and fire doors, greet customers, and handle repairs or cleaning tasks as they arise.

You will be the first line of support when the wider team isn’t available, responding to incidents calmly and ensuring safety and neighbourhood harmony. The role runs 8pm to 8am on a 37.5-hour weekly rota as maternity cover, with thorough training and strong teamwork.