Night Housing Concierge — Safe, Supportive Homes

Home Group Limited; Hampstead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health cash plan

34 days leave (rising to 39)

Pension contributions up to 7%

Life insurance 3x salary

Instant pay access

Job summary

Home Group Limited is seeking a dedicated night worker to help keep our buildings safe, secure and welcoming. You will patrol, monitor CCTV, respond to incidents, greet visitors, and assist with repairs or cleaning as needed. This role supports vulnerable customers and works within a close-knit team.

You will join one of the UK’s top 10 Great Places to Work, with extensive training, excellent benefits, and a commitment to inclusion and wellbeing.

Qualifications

• Calm under pressure with great communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas
• Greeting customers and visitors, picking up repairs or cleaning
• The first line of support for our customers when our wider team or their own support network aren’t around to help
• Monitor and respond to incidents calmly, quickly and fairly
• Work with colleagues and partners to manage anti-social behaviour

Skills

Calm under pressure

Strong communication

Empathy

Job description

Home Group Limited is seeking a dedicated night worker to help keep our buildings safe, secure and welcoming. You will patrol, monitor CCTV, respond to incidents, greet visitors, and assist with repairs or cleaning as needed. This role supports vulnerable customers and works within a close-knit team.

You will join one of the UK’s top 10 Great Places to Work, with extensive training, excellent benefits, and a commitment to inclusion and wellbeing.