Night Housing Concierge: Secure, Supportive, Calm Presence

Home Group Limited; Tees Valley; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Health cash plan

34 days leave

Job summary

Home Group is seeking a dedicated night worker to monitor premises, assist customers, and ensure safety during night hours. You will help maintain secure and pleasant buildings, engaging with neighbours and partners to handle incidents calmly.

The role supports vulnerable customers, requires vigilance, and offers benefits including a Health Cash Plan and extensive leave entitlements. Training and team collaboration are emphasized.

Qualifications

• Calm under pressure with great communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.
• Recognise when things go wrong and intervene sensitively.

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas.
• Greeting customers and visitors, picking up repairs or cleaning.
• First line of support when team is unavailable.
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues and partners to manage anti-social behaviour.

Skills

Calm under pressure

Great communication

Supporting others

Good judgement

Job description

Home Group is seeking a dedicated night worker to monitor premises, assist customers, and ensure safety during night hours. You will help maintain secure and pleasant buildings, engaging with neighbours and partners to handle incidents calmly.

The role supports vulnerable customers, requires vigilance, and offers benefits including a Health Cash Plan and extensive leave entitlements. Training and team collaboration are emphasized.