Night Hotel Front Office Host

Chessington World of Adventures Resort; Ewell; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular adventure theme park in Ewell is hiring Night Hotel Front Office Hosts. You will be the first point of contact for guests, assisting with check-ins and addressing inquiries. Ideal candidates possess a positive attitude and thrive in a fast-paced team environment. This role offers ongoing training and a pay of £12.50 per hour, along with exciting benefits like free tickets to Merlin attractions.

Benefits

Merlin Magic Pass - 20 free tickets

40% discount off LEGO

25% discount in retail shops and restaurants

Discounts on over 1000 retailers

Ongoing training and development opportunities

Qualifications

• Positive attitude and teamwork in a fast-paced environment.
• Ability to deliver exceptional service to guests.

Responsibilities

• First point of contact for guests during the night.
• Assist with check-ins and address enquiries.
• Handle guest complaints and maintain public areas.

Job description

Overview

Location: Chessington World of Adventures Resort Leatherhead Road Surrey KT9 2NE

Hours: Shifts cover hours between 9.30pm – 7.30am across a 7 day rota

Advert closing date: 3rd October 2025. Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.

Here at Chessington World of Adventures our 2025 season is in full swing, and we are recruiting for Night Hotel Front Office Hosts to join the team!

Responsibilities

• You will be the first point of contact for guests during their stay of an evening through to the morning. Assisting guests with check in and any enquiries that they may have to ensure high levels of satisfaction are delivered ensuring they are provided with all the relevant information needed to get the best out of their stay.
• Meeting and greeting guests and assisting with luggage, if needed
• Dealing with any guest problems, complaints or compliments and pass on any relevant information to the Hotel Nights Manager
• Maintaining the inside and outside public areas
• Preparing for the following day’s events in our conference centre

Qualifications & Experience

All we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests!

Due to the nature of this role, you must be aged 18 or over.

Benefits

• An hourly rate of £12.50
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

GBP £12.50/Hr.