Night Concierge: Safe Stays & Stellar Service

Redworth Hall Hotel; North East; On-site; GBP 22,000 - 28,000; Full time

Job summary

A major UK hospitality establishment is seeking a Night Porter to ensure the security and satisfaction of guests during overnight hours. Responsibilities include overseeing hotel safety, managing night service delivery, and handling administrative tasks. The ideal candidate will have experience in a similar role, be a team player, and be proactive in managing nighttime operations. This position offers a full-time contract with various employee benefits to enhance career development.

Benefits

Get Paid in Real-Time

Discounted Stays

Food and Drink Discounts

Spa Discounts

Retail Discounts

Career Development Programs

Employee Recognition Awards

Long-Service Awards

Employee Assistance Programme

Bereavement Leave

Pension Scheme

Year-Round Incentives

Qualifications

• Experience in a night or reception role, ideally within a hotel.
• Familiarity with Opera PMS.
• Strong dedication to guest service.

Responsibilities

• Ensure security of the hotel and guests.
• Manage night service delivery, including room service.
• Process payments and complete cash reconciliations.

Skills

Customer Service

Communication

C

AC Maintenance

Job description

A major UK hospitality establishment is seeking a Night Porter to ensure the security and satisfaction of guests during overnight hours. Responsibilities include overseeing hotel safety, managing night service delivery, and handling administrative tasks. The ideal candidate will have experience in a similar role, be a team player, and be proactive in managing nighttime operations. This position offers a full-time contract with various employee benefits to enhance career development.