Night Concierge

Rendall & Rittner; Greater London; On-site; GBP 28,000; Full time

Job summary

A leading residential property management company in Greater London is seeking a Night Concierge to create a safe and positive environment for residents and guests. The role involves customer service, relationship building, and proactive problem solving. You will work 4 days on, 4 days off, earning a competitive salary of £28,000 per year. Come grow your career with us, where training and various employee perks await.

Benefits

Fully funded training programs

Exclusive savings on entertainment and travel

16 days holiday plus national holidays

Pension scheme

Employee Assistance Programs

Qualifications

• Passionate about creating a positive environment.
• Skilled in leading, engaging, and inspiring others.
• Track record of delivering excellent customer service.

Responsibilities

• Create a safe environment for residents and guests.
• Engage, lead, and inspire the team.
• Handle feedback and queries effectively.

Skills

Customer service expertise

Proactive problem solving

Relationship building

Complaint management

Job description

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.

Job Details

• Position: Night Concierge
• Location: Colindale Gardens, NW9
• Working Hours: 4 days on, 4 days off 19:00 – 07:00
• Salary: £28,000 per annum (depending on experience)
• Contract: A permanent position that offers stability and room for growth.
• Closing Date: 24/10/2025

Why Rendall & Rittner

• Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
• Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
• Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
• Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
• Time Off: Enjoy 16 days of holiday plus national holidays.
• Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
• Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
• Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
• Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details

This role will be based at a new residential development located in the heart of North West London with 342 residential homes and benefits from on-site amenities including a gym and retail outlets. The development is located close to Colindale underground station.

Key Responsibilities and Requirements

As a Concierge at Rendall & Rittner, you will:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

Some developments vary.

Application Process

Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. #LI-AW1

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!