Night Concierge

InterContinental Hotels Group; City of Westminster; On-site; GBP 32,000; Full time

Job summary

A prestigious hotel in London is seeking a Night Concierge to join their team on a 4 on 4 off shift pattern. The ideal candidate will have experience in a luxury hotel, be dependable and adaptable, and possess excellent communication skills. This position offers a competitive salary of £15.10 per hour and a range of benefits including holidays, financial wellbeing support, and discounts at hotels and stores. Join us in delivering an exceptional experience for our guests.

Benefits

Paid overtime

28 days holiday annually

Wagestream financial app

Free meals on duty

Company sick pay

Life insurance

Hotel and restaurant discounts

Retail discounts

‘Refer a Friend’ programme

Qualifications

• Must have previous experience in a luxury, Forbes 5-Star Hotel.
• Full UK driving license is required.

Responsibilities

• Welcome guests in a professional yet friendly manner.
• Provide a warm and genuine experience for guest arrivals and departures.

Skills

Dependable

Adaptable

Excellent written and oral fluency in English

Immaculate professional appearance

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we fantastic opportunity to join the team as a Night Concierge on a 4 on 4 off shift pattern.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Being one of the first points of contact with our guests, our Concierge team members will welcome guests in a professional yet friendly manner providing a warm and genuine experience for the guest’s arrival and departure. The ideal candidate will have previous experience in a luxury, Forbes 5-Star Hotel, be dependable and adaptable with excellent written and oral fluency in English, and an immaculate professional appearance.

In addition, you must be able to drive and hold a full UK driving license.

We are committed to offer and provide our Night Conciergewith a competitive salary and a large range of benefits:

• £15.10 per hour (£31,408 per annum) paid overtime and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Working rota 4 nights on 4 nights off
• Free meals on Duty
• We provide every employee company sick pay and life insurance.
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.