Night Auditor & Porter: Guest Care, Security & Ops

Interstate Europe Hotels & Resorts; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Scotland is seeking a Night Auditor/Porter who is passionate about providing an exceptional guest experience. You will ensure safety and security overnight, assist with check-ins, prepare breakfast, and maintain the hotel’s high standards. This role requires attention to detail, flexibility for night shifts, and good communication skills. Join us to help shape the future of hospitality with a vibrant and inclusive team.

Benefits

Hotel discounts portfolio wide

Wagestream for financial wellbeing

Employee assistance programme

Minimum 28 days holiday

Flexible working opportunities

Employee of the month scheme with financial bonus

Friends & family rates at Aimbridge properties

Qualifications

• Strong attention to detail to ensure cleanliness and presentation.
• Flexibility to work overnight hours and handle unexpected situations.
• Good communication skills to interact effectively with guests and staff.
• Customer service skills to assist guests and handle complaints.
• Ability to work night shifts comfortably.

Responsibilities

• Provide night reception services for guests.
• Ensure safety and security for guests and staff at night.
• Set up meeting rooms and prepare breakfast.
• Complete end-of-day procedures and banking audits.
• Support operations in food and beverage, maintenance, etc.

Skills

Attention to detail

Flexibility and adaptability

Good communication skills

Customer service skills

Ability to work overnight shifts

Job description

A leading hotel chain in Scotland is seeking a Night Auditor/Porter who is passionate about providing an exceptional guest experience. You will ensure safety and security overnight, assist with check-ins, prepare breakfast, and maintain the hotel’s high standards. This role requires attention to detail, flexibility for night shifts, and good communication skills. Join us to help shape the future of hospitality with a vibrant and inclusive team.