Night Auditor

AccorHotel; Manchester; On-site; GBP 15,000 - 20,000; Part time

Job summary

A major hotel chain in Manchester is seeking a Night Team Member to provide exceptional service around the clock. You'll be responsible for welcoming late arrivals, managing night audits, and ensuring guest safety. The ideal candidate will possess strong customer service skills, be organized, and have a positive attitude. This part-time position offers flexibility and opportunities for training, along with free meals and staff discounts. Join us to make your mark in a vibrant hotel environment.

Benefits

Free meals on shift

Staff discounts

Opportunities for training and personal development

Qualifications

• Previous hotel or front office experience is great but we’ll provide full training.
• Someone who is calm under pressure, organised and happy to work independently.
• A natural communicator with great attention to detail.

Responsibilities

• Delivering a warm and efficient welcome to late arrivals.
• Managing night audit procedures and end-of-day reporting.
• Ensuring guest safety and security including regular floor walks.

Skills

Customer Service

Hotel Experience

Hospitality Experience

Guest Relations Experience

Front Desk

Tools

Opera Cloud

Job description

Job Description

Your smile can be felt even at 3AM.

At ibis Manchester Salford Quays were more than just a hotel. Were a vibrant welcoming space where personality and professionalism go hand in hand. Were currently looking for a Night Team Member to join our Front Office team and deliver exceptional service to guests around the clock.

What You’ll Be Doing

Delivering a warm and efficient welcome to late arrivals and handling night check-ins and check-outs

Managing night audit procedures and end-of-day reporting

Responding to guest requests with a positive can‑do attitude

Ensuring guest safety and security including regular floor walks and handling any incidents

Supporting with light cleaning breakfast prep or bar service if needed

Preparing the hotel for the morning handover with a clear and organised approach

Qualifications

Previous hotel or front office experience is great but we’ll provide full training

Someone who is calm under pressure, organised and happy to work independently

A natural communicator with great attention to detail

Comfortable with technology and confident using systems (training provided on Opera Cloud)

Flexible and reliable with availability for night shifts weekends and holidays. Approx hours 24 per week.

Additional Information

Be part of a growing people-focused brand with real personality.

Enjoy a flexible schedule and a healthy work‑life balance.

Free meals on shift and staff discounts.

Opportunities for training and personal development.

A relaxed creative space where your ideas matter.

Sound like you

Hit apply and join the Ibis Canning Town family. Whether you’re looking to grow or bring your energy to a new role we’d love to hear from you.

• Part‑time position with flexibility required
• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• Additional languages are a plus
• Your team and working environment :
• Our commitment to Diversity & Inclusion :
• We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work : No

Employment Type : Part-time

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

Experience : years

Vacancy : 1