NHS Medical Receptionist & Admin Coordinator

Hungerford Medical Centre; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility is seeking a receptionist/administrator to manage reception and administrative duties, acting as the central contact point for patients. Responsibilities include managing appointments, answering calls, and processing medical information. Applicants must have experience within the NHS and hold relevant qualifications such as GCSEs and AMSPAR certification. This role is critical for ensuring smooth operations and patient support in a busy environment.

Qualifications

• Experience of working within an NHS setting.
• Educated to GCSE level or equivalent.
• Possess AMSPAR Receptionists Qualification.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone, and triage for appointments.
• Answer incoming phone calls and manage requests appropriately.
• Signpost patients to the correct service.

Skills

Communication

Data entry

Customer service

Organizational skills

Education

GCSE Mathematics & English (C or above)

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Job description

A healthcare facility is seeking a receptionist/administrator to manage reception and administrative duties, acting as the central contact point for patients. Responsibilities include managing appointments, answering calls, and processing medical information. Applicants must have experience within the NHS and hold relevant qualifications such as GCSEs and AMSPAR certification. This role is critical for ensuring smooth operations and patient support in a busy environment.