New Homes Sales Advisor

Foresite Recruitment Limited; Essex; On-site; GBP 20,000 - 30,000; Full time

Job summary

A reputable recruitment firm is seeking a New Homes Sales Advisor in Essex, UK. You will facilitate customer engagement in new-build developments, handling inquiries and guiding customers through the reservation process. This role requires achieving sales targets while ensuring high customer satisfaction. The ideal candidate will be adept at managing client communications and liaising with various stakeholders to enhance the buying experience. Strong sales and customer service skills are essential.

Responsibilities

• Welcome prospective buyers and conduct professional tours of show homes.
• Present product features, available plots, and pricing incentives.
• Manage the full reservation process with compliance to guidelines.
• Provide clear communication throughout the customer journey.
• Liaise with solicitors and mortgage advisors for buyer support.
• Conduct home demonstrations and assist with move-in experience.

Job description

Job Description

Overview

The New Homes Sales Advisor plays a key role in delivering a best-in-class customer experience and driving sales across new-build developments. Acting as the primary point of contact for prospective buyers, you will guide customers through every stage of the sales journey—ensuring a smooth, professional, and engaging process from first enquiry to legal completion.

Key Responsibilities

Customer Engagement & Sales

• Welcome prospective buyers, qualify enquiries, and conduct professional tours of show homes and developments.
• Present product features, available plots, pricing, incentives, and the overall benefits of buying a new-build home.
• Manage the full reservation process, ensuring compliance with company and industry guidelines.
• Achieve sales targets while maintaining exceptional customer satisfaction levels.

Customer Journey Management

• Provide clear, consistent communication to customers from reservation through to completion.
• Liaise with solicitors, mortgage advisors, and internal teams to support buyers throughout their purchase.
• Conduct home demonstrations and assist with key handovers to ensure a positive move-in experience.