Neonatal Medical Secretary

Aneurin Bevan University Health Board; Newport; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare provider is seeking an experienced Medical Secretary for the Neonatal Secretarial Department in Newport. The role requires excellent audio-typing and interpersonal skills, a sound knowledge of medical terminology, and the ability to work in a busy environment. The successful candidate will provide comprehensive secretarial and administrative support, managing their workload independently. Candidates with Welsh language skills are encouraged to apply, although it's not mandatory. The position offers an excellent benefits package, along with opportunities for professional growth.

Benefits

Occupational health support

Training and development opportunities

Flexible working arrangements

Qualifications

• Must be reliable and flexible to meet service needs.
• Experience in a secretarial post is essential.
• Ability to demonstrate tact and diplomacy when dealing with patients.

Responsibilities

• Provide a full confidential secretarial service to Consultant Neonatologists.
• Manage own workload independently according to defined procedures.
• Support the department with comprehensive administrative functions.

Skills

Excellent audio-typing skills

Interpersonal skills

Organizational skills

Problem-solving skills

Communication skills

Education

English language GCSE or equivalent

Knowledge of secretarial procedures to level 3

Computer literacy

Knowledge of medical terminology

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or EMAIL [e-mail].

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post.

Job Overview

To provide a full confidential secretarial service to Consultant Neonatalogists and the team.

Responsibilities

Carry out duties as defined by the Service Administration Manager to meet the needs of the service. To manage and prioritise own workload and work independently to defined policies and procedures.

Main Duties

An exciting opportunity has arisen for an experienced Medical Secretary to join the Neonatal Secretarial Department at Royal Gwent Hospital in Newport.

It is essential that the post holder is an organised and motivated individual with excellent audio-typing and interpersonal skills, plus a sound knowledge of medical terminology. The successful candidate will be expected to provide comprehensive secretarial and administrative support across the department as required. The successful post holder must be reliable and flexible to meet service needs and used to working in a busy and demanding environment, with excellent organisational and prioritisation skills. They will be able to work on their own initiative, exercising judgement to solve any problems arising.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Essential criteria

• Able to deal with patients in a sympathetic manner
• Able to demonstrate tact and diplomacy

Qualifications

Essential criteria

• English language GCSE, 'O' level or equivalent
• Knowledge of secretarial procedures to level 3 or equivalent
• Computer literate
• Knowledge of medical terminology

Desirable criteria

• AMSPAR Diploma
• CWS, Welsh PAS and MedSecs knowledge
• RSA III or equivalent

Experience

Essential criteria

• Working in a secretarial post

Desirable criteria

• NHS experience
• MedSec experience

Aptitude and Abilities

Essential criteria

• Excellent communication / telephone skills
• Prioritise workload
• Exercising judgement to solve problems

Desirable criteria

• Ability to speak Welsh

Other

Essential criteria

• Methodical, able to demonstrate attention to detail
• Reliable and flexible to meet the needs of the service
• Team player, but able to work on own initiative

Desirable criteria

• Able to travel between hospital sites