Neighbourhood Manager

Service Care Solutions; Oxford; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading housing association in Oxford is seeking a Neighbourhood Manager for a part-time contract of 17.5 hours per week. The role involves overseeing a community of approximately 350 residents, ensuring quality housing management and addressing tenancy issues. Ideal candidates will have experience in housing management, strong communication skills, and the ability to resolve complex problems. This is an excellent opportunity to make a positive impact in the community, with competitive pay and professional development support.

Benefits

Competitive rate of £22.82 LTD per hour

£250 training allowance

Daily payroll runs

Access to referral and loyalty bonus schemes

Sign-up bonus for new candidates

Qualifications

• Must have experience in housing or neighbourhood management.
• Knowledge of tenancy management and safeguarding procedures is essential.
• Strong communication and problem-solving skills required.

Responsibilities

• Oversee a community of 350 residents, maintaining estate standards.
• Conduct regular estate inspections and manage tenancy issues.
• Build relationships with residents and provide tailored support.

Skills

Housing management experience

Strong communication skills

Problem-solving abilities

IT literacy

Job description

Neighbourhood Manager - Part Time Contract (17.5 hours per week)

Are you passionate about making a positive difference in communities? Do you have experience in housing management and a dedication to supporting residents? We are currently seeking a Neighbourhood Manager for a potential temp-to-perm, part-time contract with a leading housing association in Oxford.

This is an excellent opportunity to utilize your skills in a rewarding role that directly benefits residents and neighborhoods.

About the Role

The Neighbourhood Manager will oversee a customer patch of approximately 350 residents, ensuring estate standards are maintained, addressing tenancy issues, and fostering strong community relationships. The role is initially for four weeks, with a flexible schedule of 17.5 hours per week, ideally excluding Fridays. You will carry out estate inspections, respond to tenancy concerns, and coordinate with internal teams and external agencies to provide a high standard of housing management.

Candidate Responsibilities

• Manage a community of around 350 residents, maintaining estate standards.
• Conduct estate and property inspections regularly.
• Manage tenancy issues including safeguarding, anti‑social behaviour, noise complaints, and neighbour disputes.
• Build positive relationships with residents, offering tailored support where needed.
• Collaborate with internal teams and external partners to deliver excellent housing services.
• Complete home visits and handle safeguarding cases.
• Address safety and maintenance issues proactively.

Required Skills

• Previous experience in housing or neighbourhood management.
• Knowledge of tenancy management, estate issues, and safeguarding procedures.
• Strong communication skills, capable of working with residents with complex needs.
• Problem‑solving abilities and IT literacy (Outlook, Word, Excel).
• Must hold a Standard DBS check or be willing to obtain one.

Benefits

• Competitive rate of £22.82 LTD per hour.
• £250 training allowance to support your continued professional development.
• Dedicated specialist consultant guiding you through the process.
• Daily payroll runs ensuring timely pay.
• Free candidate registration and compliance checks.
• Access to referral and loyalty bonus schemes.
• Sign‑up bonus for new candidates.

Salary

£22.82 LTD per hour

How to Apply

If you're available immediately and eager to make a tangible impact in community housing, please contact George Westhead at Service Care Solutions. Email your CV to (url removed) or call (phone number removed) for immediate consideration. We look forward to hearing from you and helping you secure this rewarding Neighbourhood Manager role.