National Therapeutics Advisor (Gastroenterology)

Eli Lilly and; United Kingdom; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A global healthcare leader is seeking a National Therapeutics Advisor (Gastroenterology) to build strong relationships with thought leaders and healthcare professionals. This field-based role is critical for delivering impactful solutions and improving patient outcomes across the UK. Candidates should have strong project management skills, expertise in customer interaction, and the ability to engage strategically with stakeholders. The position is hybrid, requiring both field and office collaboration.

Qualifications

• Proven ability in building relationships with healthcare professionals.
• Expertise in managing customer interactions on a strategic level.
• Strong project management skills with the ability to handle multiple projects.

Responsibilities

• Establish and nurture relationships with thought leaders.
• Engage with healthcare professionals to communicate brand value.
• Proactively track external developments in the healthcare sector.

Skills

Customer Influence

Customer Interaction & Management

Project Management

Partnership Building

Event Management

Selling Skills

Strategic Customer Engagement

Collaboration & Teamwork

Technology Proficiency

Data Management

Education

Bachelor's degree or equivalent

Job description

Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job title: National Therapeutics Advisor (Gastroenterology) – Field Based

Location: Basingstoke

Hybrid/Remote: Hybrid/Field Based

Reports to: Associate Director - Brand Leader UK & ROI

About Lilly:

Lilly is a global healthcare leader that unites caring with discovery to make life better for people around the world. We were founded more than a century ago by a person committed to creating high-quality medicines that meet real needs, and today we remain true to that mission in all our work. Across the globe, Lilly employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to communities through philanthropy and volunteerism.

What You’ll Do

The NTA is a customer facing, field-based role, reporting into the Gastroenterology Brand Leader, which requires close collaboration with wider cross-functional team both in the office and the field.

As part of your responsibilities, you will proactively establish and nurture strong relationships with thought leaders and professional organisations, delivering impactful solutions to support Lilly’s gastroenterology objectives and drive improved patient outcomes across the UK.

Knowledge & Expertise

Customer Influence

• Acquires and maintains up-to-date knowledge of disease, products, competitors, and patient support materials to support sales and marketing.
• Collaborates with Medical to deliver relevant data to customers.
• Connects Leaders with HCPs to facilitate knowledge sharing.
• Working cross functionally to shares disease and product information.
• Builds strong relationships with professional organisations and key influencers.

Customer Interaction & Management

• Engages customers using effective access techniques and product positioning.
• Finds opportunities to add brand value, defining target patient groups for our brands.
• Understands influence of Leaders in the disease area.
• Drives multi-channel communications with Leaders With Vision.
• Uses customer feedback to refine brand strategy.

Customer & Project Management

• Builds on National Business Strategy to create a Business Plan relevant to the Leader programme. Uses the Business Planning process to create a specific plan strategy for designated our Leaders.
• Proficiently manages multiple projects delivering desired outcomes on time.
• Deliver on agreed Brand projects and meetings.

Build & Sustain Partnerships

• Establishes and sustains robust relationships with Leaders, Lilly colleagues, and key influencers by demonstrating cross-functional collaboration and actively integrating customer feedback.
• Proactively tracks external developments in healthcare and stakeholder networks, strategically incorporating these insights into future Leader engagements and business planning.

Meeting Management

• Organises commercial presence at major National and International meetings & congresses.
• Work in collaboration with Medical to develop speaker training if relevant to brand strategy.
• Be an active member of internal field team meetings (management and regional meetings) brings forth education, discussion material, collects input, manages projects with sales team if relevant to allocated brand
• Seeks appropriate opportunities at Meetings and Congresses e.g. Symposia and Brand feedback thereby maximising the image of Lilly and its Brands
• Post meeting event amalgamation & interpretation of evaluation results. Creating feedback loop with brand team for design of future programmes.

What We’re Looking For

• Selling: Understands the selling process currently utilised by the Sales team, both account-based selling and VBS. Confident in being able to apply aspects of the selling model to their customer interactions.

• Strategic Customer Engagement: Builds strong relationships with thought leaders and professional organisations; effectively communicates brand value and leverages feedback to inform strategy.

• Collaboration & Teamwork: Works closely with cross-functional teams—including Medical, Sales, and Marketing—to deliver impactful solutions and manage projects aligned with brand goals.

• Technology Enabler: Demonstrates proficiency and efficiency when using the digital platforms and IT systems and systems required to support the role.
• Data focused: Consistently captures relevant and appropriate customer data to more effectively contribute and inform other functions involved in channel management (e.g. Sales, Marketing, Medical, etc.).

• Meeting & Event Management: Organises and participates in conferences, symposia, and training; integrates real-time feedback and evaluation to enhance future programmes.
• Key Traits & Behaviours: Displays Critical Thinking, Learning Agility, Optimism, Winning Attitude, Adaptability, Self-Motivation/Driven, Empathy, Emotional Intelligence, Resilience, Strategic Thinking, Highly Organised & Thorough while demonstrating accountability and alignment with company values.
• Ethics & Compliance: follows internal and external ethical and legal guidelines and adheres to all company compliance policies; promotes on-label use of Lilly Brands

Embracing Diversity

Embracing diversity is at the core of our long-held value of respect for people. It is the lens through which we understand and respond to the unique needs of the millions of individuals who depend on our medicines.

For us, embracing diversity means understanding, respecting, and valuing differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. The greatest measure of our diversity efforts is our ability to attract and retain exceptional employees who feel comfortable in a culture that supports them being themselves.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lillydoes not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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