National Operations Planning & Communications Leader

Haven Holidays; Hemel Hempstead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday company in Hemel Hempstead seeks a National Operations Projects, Planning & Communication Manager to oversee operational planning and communication. This hybrid role demands a collaborative leader skilled in strategy and change management, creating a clear operating rhythm for park operations. With a focus on effective teamwork and stakeholder engagement, responsibilities include managing operational plans, leading communications, and driving change initiatives. An annual bonus and numerous benefits are offered.

Benefits

Annual bonus

75% discount on holidays

Comprehensive wellbeing support

Access to corporate box at O2 Arena

Exclusive discounts with partners

Career pathways and development opportunities

Qualifications

• Proven experience in operational and strategic capacity planning.
• Exceptional communication skills, able to convey complex messages clearly.
• Strong leadership presence and relationship-building capabilities.

Responsibilities

• Own and govern Haven’s Operational Activity Plan, ensuring successful implementation.
• Lead park-facing operational communications for coordinated delivery.
• Drive impactful change programs aligned with strategic goals.

Skills

Project and Programme Management

Operational Planning

Strategic Communication

Analytical Skills

Team Leadership

Tools

Excel

Business Intelligence tools

MS Office

SharePoint

Job description

A leading holiday company in Hemel Hempstead seeks a National Operations Projects, Planning & Communication Manager to oversee operational planning and communication. This hybrid role demands a collaborative leader skilled in strategy and change management, creating a clear operating rhythm for park operations. With a focus on effective teamwork and stakeholder engagement, responsibilities include managing operational plans, leading communications, and driving change initiatives. An annual bonus and numerous benefits are offered.