National Accounts - Northern Technical Manager

Crucial People Ltd; Willenhall; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading engineering services provider in Willenhall is seeking a BMS Technical Manager to lead a team and manage the delivery of high-quality technical services across national client sites. You will oversee service activities on BMS/DDC control systems while ensuring compliance with health and safety standards. This leadership role emphasizes team development and client satisfaction, making it ideal for someone looking to make a significant impact in the engineering sector.

Benefits

25 days of holiday

7.5% pension scheme

Company performance-related bonuses

Private Health Care

Cycle to work scheme

Employee discounts with retailers

Qualifications

• Proven experience in engineering management, ideally in BMS or controls systems.
• Deep knowledge of DDC control systems (Trend, Siemens, Tridium).
• Demonstrable leadership experience to inspire and develop teams.

Responsibilities

• Lead and mentor a team of engineers to foster their professional growth.
• Oversee servicing and maintenance of BMS/DDC systems.
• Build and maintain client relationships as the technical point of contact.

Skills

Leadership

Technical service delivery

Problem-solving

Client relationship management

Health and safety compliance

Tools

Microsoft Office

CAFM systems

Job description

Are you a seasoned BMS engineer ready to step into a leadership role? This is your chance to lead a team of engineers and oversee the delivery of high-quality technical services across a range of national client sites.

As a BMS Technical Manager, you'll be responsible for managing service and commissioning activities on BMS/DDC control systems such as Trend, Siemens, and Tridium. You'll work closely with engineers, clients, and internal teams to ensure smooth operations, rapid response to breakdowns, and consistent compliance with health and safety standards.

You’ll also support the growth and development of your team – coaching, guiding, and leading performance reviews to help engineers progress in their careers.

This is a great opportunity for someone looking to move into a strategic and hands‑on technical leadership role, where you’ll have real impact on project delivery, team performance, and client satisfaction.

Key Responsibilities

• Lead and mentor a team of engineers, supporting their professional growth through appraisals, technical coaching, and development planning.
• Oversee the servicing, commissioning, and maintenance of BMS/DDC systems (Trend, Siemens, Tridium) across national client sites.
• Ensure health, safety, and environmental compliance across all operations—daily.
• Build strong client relationships and act as the technical point of contact, providing solutions and ensuring high-quality service delivery.
• Respond to breakdowns and coordinate timely resolution in line with SLAs.
• Manage documentation, reporting, and compliance in line with ISO standards and company procedures.
• Collaborate with internal teams (Sales, Finance, Coordinators) and external contractors to drive smooth service execution.
• Support small works and technical queries for new installations, modifications, and upgrades.
• Maintain accurate engineer scheduling, performance KPIs, and vehicle safety protocols.
• Identify and promote opportunities for additional work, supporting commercial growth.

Qualifications & Experience

• Proven experience in technical service delivery or engineering management, ideally in BMS or controls systems.
• Deep knowledge of DDC control systems (Trend, Siemens, Tridium) and their commissioning.
• Strong understanding of health and safety compliance and risk assessment processes.
• Demonstrable leadership experience – able to inspire, guide, and develop engineering teams.
• Excellent problem-solving skills with a customer‑focused approach.
• Proficiency in Microsoft Office and working knowledge of CAFM/permit systems like Verisae or Ostara.
• Experience working with ISO compliance and technical documentation standards.

If you’re looking to lead client growth in a high‑impact commercial role – where your sales expertise, sector knowledge, and strategic thinking are truly valued – this is a rare opportunity to take ownership and thrive.

What’s in it for me?

In addition to your basic salary, there are a variety of additional bonus schemes and benefits on offer to improve your health, wellness, finances and family including:

• 25 days of holiday (opportunity to buy & sell)
• 7.5% pension scheme
• Other earnings schemes including company performance‑related bonus scheme & employee referral scheme
• Competitive sick pay
• Private Health Care (also including Discounted gym memberships, savings on home gym equipment, and offers on meal prep partners)
• Cycle to work scheme up to the value of a value up to £2k
• EV Salary sacrifice scheme – opportunity to lease an EV vehicle via salary sacrifice
• EV Charger Loan Scheme – opportunity to take an interest‑free loan up to the value of £1,000 to cover the cost of installing an EV charger at your home address
• Smart Tech Scheme – opportunity to purchase household items up to the value of £2,000 interest‑free
• Employee discounts with retailers, such as Red Letter Days, Alton Towers & many more!

APPLY TODAY

APPLICANTS MUST HAVE A RIGHT TO WORK IN THE UK AND PRIOR EXPERIENCE WORKING IN THE UK CONSTRUCTION MARKET