National Accounts Director - London

ESS; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading global food service provider is seeking a National Accounts Director in London. This role involves managing national contracts, overseeing teams, and developing client strategies. The ideal candidate will possess strong leadership and communication skills, with a focus on delivering financial results and driving change. In return, the company offers a comprehensive benefits package including travel discounts, wellness classes, and a contributory pension scheme.

Benefits

Exclusive travel discounts

Grocery shopping discounts

Cinema ticket discounts

Wellness and exercise classes

Career Pathways programme

Qualifications

• Strong influencing, coaching and people development skills.
• Experience of leading complex teams across multiple locations.
• Excellent written and verbal communication skills.

Responsibilities

• Ensure management teams develop and manage performance.
• Deliver profit by leading financial targets.
• Align processes and department goals with strategy.

Skills

Influencing

Coaching

People development

Stakeholder management

Communication skills

Job description

National Accounts Director - London

Who we are...

Compass Group Plc is a 20 billion turnover, global organisation and the world's leading provider of food and support services. With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living communities; major sports and cultural venues; remote mining camps and even offshore platforms.

The Role:

The National Accounts Director is the key partner to the clients for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees national contracts and clients.

The National Account Director works alongside regional teams to set the standard for all of the operations and systems. This position reports into the Managing Director for National and International Clients and will leverage their strong business knowledge, culinary, hospitality, financial and people management skills to deliver positive results for our clients, customers and Compass group.

Key Responsibilities

People

• Ensure that the management team continually develop and proactively manage their teams to maintain performance levels and engagement.
• Can recruit, manage and develop a high‑performing team.

Finances

• Deliver the profit for Compass through leading the managers in the delivery of their financial and operational targets through weekly and monthly reporting and forecasting.
• Continually review and challenge labour structures and ratios. Work with Executive Chef to ensure food concepts are profitable and fit to the requirements of individual sites.
• Develop the customer strategy and work with relevant parties to ensure the tools are in place to support its delivery.
• Construct forecasts and analytical models

Business Operations:

• Develop plans to materialise strategy and analyse business proposals
• Assess the contract's operational and strategic performance
• Align processes, resources‑planning and department goals with overall strategy
• Provide support and insight into significant organizational changes (e.g. shift in strategic focus)
• Educate senior stakeholders in making effective decisions
• Monitor and analyse industry trends and market changes

Who you are;

• Strong influencing, coaching and people development skills
• Experience of leading and managing large and complex teams over multiple geographical locations to deliver results
• Is a self‑starter. Is excited about food, service and people and has their finger on the pulse of what is current and trending.
• Able to quickly build partnership relationships with key stakeholders
• Ability to drive change with effective project and stakeholder management skills
• Experience of working with multiple client groups based in multiple locations
• Excellent written and verbal communication skills
• Proactive, pragmatic and commercial approach

What you get:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways programme
• Compass exclusive offers on PerksAtWork