National Account Manager

Hasbro; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading toy manufacturer in London is looking for an Account Manager to join the sales team. The role involves achieving sales targets, managing key accounts, and engaging with customers to ensure product implementation. Ideal candidates will have proven experience in sales and account management, particularly in the toy or entertainment industry. Strong relationship-building skills and market analysis abilities are crucial. This is a full-time role based in Stockley Park, with a hybrid working model.

Qualifications

• Proven experience in sales and account management, preferably in the toy, gaming, FMCG or entertainment industry.
• Strong skills in building and maintaining customer relationships.
• Ability to monitor and analyse market activities and trends.
• Experience in developing and implementing business plans.
• Understanding of managing budgets and financial targets.
• Excellent communication and presentation skills.
• Ability to work collaboratively within a team.

Responsibilities

• Drive the success of HET/HIT by meeting set sales and profit goals.
• Work closely with your team to maintain and grow key accounts.
• Regularly visit customers and conduct business planning.
• Monitor market activities to stay ahead of trends.
• Influence accounts to maximize sales orders.
• Develop and implement approved business plans.
• Foster strong relationships with buyers.
• Manage key portions of the brand portfolio.

Skills

Sales and Account Administration

Customer Relationships

Market Analysis

Business Planning

Budget Management

Communication and Presentation

Team Collaboration

Job description

Hasbro SA based in Delemont Switzerland manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV (HET) is Hasbro SAs distributor in Europe which sells to Hasbro SAs customers in all major European countries. Hasbro International Trading BV (HIT) is Hasbro SAs distributor for Direct/FOB sales in Europe. Hasbro UK Ltd (the Company) provides sales marketing and other services to HET and HIT in the United Kingdom and Ireland.

Hasbro is growing our Sales team! We are seeking anAccount Manager to join our commercial team based in our Stockley Park West London - office required days are Tuesdays, Wednesdays and Thursdays. This is a full‑time position.

Hasbro International Trading BV (HIT) offers a unique blend of business planning, customer interaction and market analysis – perfect for someone who thrives in a fast‑paced, highly collaborative environment.

Key Responsibilities

• Achieve Sales and Profit Targets: Drive the success of HET/HIT by meeting set sales and profit goals.
• Collaborative Account Management: Work closely with your team to maintain and grow key accounts ensuring long‑term business success.
• Customer Engagement: Regularly visit customers, conduct business planning and reviews, and ensure in‑store implementation of Hasbro products and promotions.
• Market Monitoring: Keep a close eye on market activities across retail stores to stay ahead of trends and opportunities.
• Sales Maximization: Influence accounts to maximize sales orders across the full product portfolio, achieving profitability targets.
• Business Planning: Develop and implement approved business plans, review progress quarterly and lead presentations at trade shows.
• Relationship Building: Foster strong relationships with buyers and manage JMA budgets effectively.
• Brand Portfolio Management: Take charge of a key portion of the brand portfolio, handling all account matters and day‑to‑day issues.

Performance Indicators

• Customer Relationships: Build and develop strong business relationships with key customers.
• Sales and Market Share: Achieve turnover, market share and distribution targets.
• Profitability: Ensure customer profitability and accurate forecasting.

Financial Impact

• Sales Objectives: Meet yearly sales objectives for both the business unit and HIT customers.
• Budget Control: Manage customer allowances and investment budgets.

Planning and Control

• Strategic Planning: Support the development of country channel and customer plans.
• Forecasting and Execution: Manage customer sales forecasts and execute new product launches.
• Partnerships: Develop and manage partnerships with licensor partners and retail marketing teams.
• Investment Recommendations: Recommend customer investments within predefined budgets.
• Order Management: Monitor orders, invoices and deliveries to ensure stock availability.
• Compliance: Complete all required SOX documentation and maintain accurate records.

Customer Relations

• Business Plan Development: Create and manage customer business plans.
• Market Analysis: Conduct detailed analysis of customer development and market activities.
• Opportunity Identification: Identify new customer opportunities and implement approved promotions.
• Product Launches: Strategise and implement new product launches.

Experience and Skills Required

• Sales and Account Administration and Management: Proven experience in sales and account management, preferably in the toy, gaming, FMCG or entertainment industry (you must understand product‑led and in‑store businesses and environments).
• Customer Relationships: Strong skills in building and maintaining customer relationships.
• Market Analysis: Ability to monitor and analyse market activities and trends.
• Business Planning: Experience in developing and implementing business plans.
• Budget Management: Understanding of managing budgets and financial targets.
• Communication and Presentation: Excellent communication and presentation skills.
• Team Collaboration: Ability to work collaboratively within a team to achieve common goals.

Apply now and help us shape the future of play!

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