Multi Trade Operative

London Borough of Lambeth; City Of London; On-site; GBP 42,000 - 45,000; Full time

Job summary

A local authority in London seeks a Multi Trade Operative to join their Community Works team. This role involves delivering high-quality repairs across Lambeth's housing portfolio, with an expectation of NVQ Level 2 in Carpentry or Plumbing, and experience in at least one additional trade. You will provide exceptional customer service, manage your workload, and work within a collaborative team environment. A full UK driving licence is also required for this hands-on role, contributing to estate safety and compliance.

Benefits

Competitive salary

Community involvement opportunities

Qualifications

• NVQ Level 2 qualification in Carpentry or Plumbing is essential.
• Proven experience delivering repairs in a core trade and one additional trade skill.
• Experience using PDAs to receive and complete repair orders.

Responsibilities

• Deliver communal repairs and estate-based maintenance.
• Manage workload effectively and maintain van stock levels.
• Ensure safety, quality, and customer satisfaction.

Skills

Customer-focused approach

Problem-solving ability

Strong understanding of compliance

Excellent customer service skills

Education

NVQ Level 2 in Carpentry or Plumbing

Tools

PDA or handheld devices

Job description

Multi Trade Operative x3 posts

Agency workers - Please click here to apply

SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum in LW

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Please have a look at our dedicated One Lambeth Values and Behaviours page.

About the Team:

Community Works is Lambeth’s in-house Direct Labour Organisation (DLO), responsible for delivering high qualitycommunal repairs, estate based maintenance, and HIA remedial works across the borough. Our Multi-Trade team plays a vital role in keeping Lambeth’s estates safe, well maintained and compliant, responding to a wide range of repair requests in communal areas and supporting vulnerable residents through minor adaptation and HIA related remedial tasks.

We are seeking an experienced and motivated Multi-Trade Operative to join our Community Works team. This is an excellent opportunity for an internal candidate looking for progression, stability, and the chance to work within a high-performing operational service. The successful candidate will play a key role in delivering high quality repairs across Lambeth’s housing stock, ensuring excellent customer service, strong first-time fix performance, and full compliance with health and safety standards.

You will be joining a skilled, supportive, and customer focused operational team that works closely with Area Supervisors, Surveyors, Schedulers and other specialist trades. The team operates across both the North and South areas, with a strong focus on first-time fix performance, high-quality workmanship, and delivering repairs that meet the needs of residents and the service.

Community Works is committed to increasing in-house delivery, improving resident satisfaction, and reducing reliance on contractors. As part of this team, you will contribute to essential estate‑based repairs and remedial work, helping to maintain safe, compliant and well‑managed estates.

About the Role:

As a Multi‑Trade Operative within Community Works, you will deliver a wide range of communal repairs, estate‑based maintenance and HIA remedial works across Lambeth’s housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality and customer satisfaction at all times.

You must hold an NVQ Level 2 in either Carpentry or Plumbing, with an additional skill set in at least one other trade. You will use your technical expertise to diagnose issues, complete repairs efficiently and provide first‑time fixes wherever possible. The role requires strong problem solving skills, professionalism and the ability to work independently across busy estates and communal environments.

You will be expected to manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors and customer services to keep repairs flowing smoothly. This is a hands on, operational role within a fast paced DLO, making a direct contribution to improving the condition of Lambeth’s estates and the experience of our residents.

To be considered for interview, your CV and supporting statement will clearly evidence:

• A strong customer‑focused approach with professionalism, clear communication, and respect for residents.
• Accountability for delivering high‑quality repairs and meeting service standards.
• Ability to work safely, follow procedures, and uphold health & safety requirements at all times.
• Flexibility, problem‑solving ability, and willingness to support the wider team in achieving first‑time fix targets.

Skills, Experience & Technical Requirements

• NVQ Level 2 qualification in Carpentry or Plumbing (essential).
• Proven experience delivering repairs in your core trade, plus at least one additional trade skill (e.g. plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork or decorating).
• Experience completing responsive repairs and remedial works both internally and externally.
• Ability to interpret work instructions, plan workload, and update schedules or planners.
• Experience using PDAs or handheld devices to receive and complete repair orders.
• Strong understanding of compliance, quality standards, and safe working practices.
• Excellent customer service skills, including liaising with residents and other stakeholders.
• Ability to work independently and take ownership of each repair from start to completion.

Mandatory Requirements

• Full UK driving licence – manual transmission (essential).
• Ability to drive and maintain a council van in line with Fleet and Community Works procedures.

Contact Information:

For an informal discussion about the role, please contact Omar Mcdermott at [e-mail]

Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs

You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas

Recruitment Timelines:

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Job Description and Person Specification

Closing date: @11:59 pm on Sunday 04 January 2026.

Please cleck here to view: Lambeth Staff Benefits

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

We actively support applications from Lambeth Care Leavers